32 results for “loyalty”
Mar 4, 2024
…rm for tour operators that reaches guests wherever they are. We build fully-branded apps that drive repeat bookings and loyalty.
Mar 3, 2024Locked: needs Free membership
Three stars, four stars, economy, first class… we all know what these terms mean in hotels and transportation, but what about tours, activities and experiences? The lack of consistent, commonly understood service level standards creates con…
Oct 2, 2019
This Barcelona-based adventure sports operator loves the sales he gets from online travel agencies—but he doesn’t want all of his sales to come from resellers.
Jan 29, 2021
Two of Asia’s biggest OTAs are have rolled out reservation systems to digitize the region’s long tail of offline operators.
Jun 15, 2021
Most of us think we’re customer-centric, but are we really? Intrepid Travel’s head of customer experience walks through three ways every tour and activity operator can make sure they are
Jul 13, 2021
As long-standing platforms continuously change and new platforms emerge, it is important to keep evolving
Jun 14, 2022
As the industry emerges from a rollercoaster of emotions, two guests joining us at Arival | Activate for the first time were Bee and Catherine from soon-to-launch U.K. attraction ticketing platform daysout.com
Apr 20, 2023
Industry insiders weigh in on what’s next for Airbnb Experiences and the impact to operators using the platform
Aug 14, 2023
Diversifying your audience is critical for attracting new customers, growing and “future-proofing” your business in 2023 and beyond. Amanda Blackman from AKA tells us why — and how
Aug 24, 2023
Key strategies to maximize the benefits of working with online travel agencies, from Bookable Tourism’s Meredith Rangel
Dec 12, 2023
New Arival training program developed for destination management organizations aims to get more tour and activity operators online and connected
Feb 23, 2024
How one operator has implemented service-level tiers for their tours to serve distinct customer segments: a preview of a featured Arival 360 | Berlin session
