Guest Articles

Five lessons from the world’s leading multi-day tour operators on how to organize and optimize your online catalog to sell more tours

A behind-the-scenes look at how one operator is using AI tools for everything from customer reviews to social media automation, and how you can too!

Build a smarter tech stack for your tour business. Discover the essential tools and systems that enhance efficiency, streamline operations, and drive growth

Master the art of competitive tour pricing! Learn how to set profitable prices, optimize booking systems, and attract more customers with this guide

Key insights and highlights from Uplevel Tourism’s corporate bookings report, with a focus on the opportunities for operators, from founder Joe Martin

Social is the new search, as more and more travelers turn to social media for travel inspiration and planning. Here are five proven ways to crank up your Instagram and…

How one entrepreneur grew — and sold — a successful tour company on less than $200 a year in ads by collaborating with other businesses in her community

Do this distribution health check to maximize your online bookings: get your ducks in a row with this walkthrough and essential OTA checklist

Corporate groups represent a lucrative opportunity for tour and activity operators — Joe Martin of UpLevel Tourism explains how to target this market

Explore our ultimate guide for tour operators on mastering social media marketing. Get insights on strategy, engagement, trends, and more

Immersive experiences have the power to bridge divides and bring people together to explore and play — a unity through experience that’s desperately needed as election season is underway in…

Brand and marketing hacks to stand out in a crowded market, with brand proposition expert Catherine Warrilow: a preview of her upcoming Arival 360 | Berlin workshop session

Choosing the right reservation and ticketing software for your tour or attraction business is an important decision. Here are some top tips from an expert in distribution strategy and connectivity

Artificial intelligence is about more than generating tour descriptions: check out these insights, tips and tools for using AI to improve other aspects of your operations

Key strategies to maximize the benefits of working with online travel agencies, from Bookable Tourism’s Meredith Rangel

A diverse mix of distribution channels and reseller partners helps to reduce your risk and grow your bookings. In this guest post, Bookable Tourism’s Meredith Rangel explains how to go…

How can reopening go smoothly, quickly, and, most of all, profitably? bookingkit provides the ultimate guide for tours, activities & attractions.

From enhancing your offer to keeping potential customers on your site, here’s a quick guide to optimize your booking flow.

In the modern travel customer journey, the internet plays a central role. From the dreaming stage to the booking phase, travelers from all over the world rely on search engines…

Despite the news this week, that the booking function will be wound down. Steve Jackson of tours and activities technology provider Toristy says operators shouldn’t give up on Reserve with…

No matter how good your website may be, your customers will always have questions. Live chat can be a crucial feature to help your visitors get answers quickly and help…

This guide explains how a blog can help your tours and activity business and gives three easy steps on how to get started.

See the pitch from the journalist’s point of view. Ken Scott is the founder of ScottAsia Communications, a PR and media relations firm will help show us how.

On the verge of “the great travel re-start” maybe it’s time we re-shape the way we look at Affiliate Travel Programs. One small adventure outfitter in Costa Rica is doing…

Before listing your products in all OTAs available, you should understand their advantages and disadvantages.

Even though Arival’s survey shows that most businesses in our industry have reopened and even with a vaccination campaign in place, 2021 will be a year where operators will keep…

Steve Jackson, CEO of Toristy, takes us through some of the reasons tour, activities, and attraction businesses aren’t found on Google.

With the industry’s state right now, you are probably thinking the title is the biggest oxi-moron going at this moment in time, but bear with me.

The ability required to face the unknown in uncertain times has undoubtedly crossed our minds multiple times throughout our lives and certainly throughout our involvement in the ever-changing adventure tourism…

Don’t assume you know what your customers think; speak to them!

Thinking differently about guest photos can directly help you address your guests’ concerns and your business goals.

We should use this period of travel stagnation to rebuild our businesses more ethically and sustainably, so that our earth is preserved for future generations to explore.

Brand is often overlooked at tour and activity companies. However, you don’t need to spend millions or billions of dollars on massive brand marketing campaigns, to see the benefits.

When planning a trip and determining the next travel destination, a traveler’s best friend is undoubtedly the internet.

As destinations around the world begin to reopen, data and insights from the road to recovery point to a shift in consumer needs and behaviors. COVID-19 has changed our world…

As tours, activities, and attractions slowly start to open in some countries around the world, others are still forced to remain closed and face uncertainty as to when they will…

In this article, we’ll explain some of the advantages of working with OTAs. We’ll also highlight the key players and how to manage all of your OTA partnerships easily.

Let us witness the failures passed via our generation while ‘resonating the experiential delivery outcome (REDO)™’.

I’ve always thought of travel as an exercise in a cultural location. Travel is the desire to discover your place in the world by contrasting it with a different culture.

While these are unprecedented times, we need concrete steps to survive, revive, and grow in the times to follow.

The Covid-19 crisis forced tour and travel operators into an all-consuming focus on survival. Now, with containment efforts appearing to work, many businesses look forward to re-opening. But operating in…

The industry will look vastly different at the end of this crisis, so you must prepare your business for when we come out on the other side.

I wanted to write about COVID-19 and provide guidance for fellow business owners. I had hoped our current strategy would help us deal with the current crisis. It hasn’t. Here’s…

We have many hurdles ahead and recovery will take time. But if we can take away one thing from Arival, it’s that we are a unique industry, we help, support…

It’s April and it’s time to get to work. Specifically, it’s time to get to work on your website. You can do all of these things on your own!

Take these 10 projects as ideas, “thought-starters” to guide you on the review of your business during this tough time. I hope they lead you to discover even more ideas…

Chris Wilson founded Typically Swiss Tours in 2018 after years of working in the event and broadcasting industries, Chris also owns a number of holiday accommodations for international guests.

In tough times, we all have our doubts. The owner of one small Caribbean operator is sharing them openly here, as well as the things she’s doing now. Take 3…