Viator’s New President Wants to Help Experiences Grow Up
Mar 25, 2025
Former Booking.com exec Pepijn Rijvers discusses the road ahead for Viator and how to bring the experiences marketplace to maturity in an Arival interview
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179 results for “booking”
Mar 25, 2025
Former Booking.com exec Pepijn Rijvers discusses the road ahead for Viator and how to bring the experiences marketplace to maturity in an Arival interview
Jan 7, 2020
A look at the game-changing events that helped make the in-destination industry what it is today.
Jun 14, 2022
The talking points at Arival Activate in Berlin and IPW in Orlando were all in sync: travel is back and travelers are returning to tours and attractions in droves, but deeper discussions revealed a rebound that’s anything but even and an ou…
Nov 20, 2023
Our latest Arival Guide demystifies the widely used and often misunderstood term “channel management” to help you understand what it is, why it matters, and whether it’s right for your tour, activity or attraction business
Jan 3, 2024
Annual review of the top ten trends for in-destination experiences in 2023, and where things are at as we move forward into 2024
Apr 28, 2020
… need to organize their online house, for the recovery: digital channels will dominate as cash-strapped consumers start booking.
May 26, 2025
From Europe to Asia to the U.S., ForwardKeys’ Luis Millan explores the outlook for tours, activities and attractions — and what it means for operators
Nov 17, 2025
Once the after-thought of the travel industry, the tours and activities sector has come a long way. The time for supply side consolidation has arrived.
Jan 16, 2019
TripAdvisor will start offering what they call Sponsored Placements for tours and experiences at the top of some search results. The announcement, which was emailed to TripAdvisor operators Tuesday, is the latest development in a simmering …
Sep 5, 2023
Orlando is only a few weeks away! Here’s a few of the top themes, sessions, events and highlights we’re looking forward to at what’s projected to be the largest Arival in years!
Sep 13, 2023
A new volcano in Iceland has meant a potential eruption of profit for operators and OTAs who are quick to act. But you don’t need a volcano to take advantage of trending experience design opportunities
Jun 14, 2024
Channel management use jumps among operators in Australia and New Zealand, while manual methods — extranet and email — remain prominent
