16 results for “booking”
May 17, 2021Locked: needs Free membership
This unit highlights different automations that can drive more direct bookings. Instances of these concepts in ecommerce will be reviewed along with specific examples in use in the tours, activities and attractions industry. We'll discuss a case s…
Mar 6, 2023Locked: needs Pro
…vel agency) debate in tours and activities goes on without end, many operators quietly build big businesses with direct bookings. Here’s how The Tour Guy built a thriving operation across 10 destinations almost entirely on direct consumer marketin…
Jun 10, 2021Locked: needs Free membership
Multi-day experiences are typically complex, big-ticket purchases that have long defied online buying. But that has been changing – and it’s poised to change only more. This short talk walks you through how your customers discover, research…
Nov 29, 2023Locked: needs Pro
We’ve all heard that “nobody reads the email”. Guest communications are an essential bridge connecting tour operators and their customers, ultimately contributing to their success and the satisfaction of their guests, but they are so hard t…
Mar 4, 2024
TourConnect uses AI to automate manual reservation processes. TourConnect eliminates data entry until all OTA’s/DMC’s gradually get connected with restechs. Features include Revenue Optimization, Dynamic Distribution, Predictive Analytics
Mar 6, 2019Locked: needs Free membership
…ing how Asia’s travelers plan and book their experiences in destination, and what they expect when they get there. From booking patterns and guest expectations to the all-important Asian “super apps,” this discussion will…
Jun 9, 2021Locked: needs Free membership
With all too many tour booking systems, online booking engines, itinerary builders, and quote development tools, multi-day tour operators – both inbound and outbound – face many tough questions when selecting technology for their business. In this…
Apr 15, 2020Locked: needs Free membership
Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow The coronavirus quarantine may disrupt the day-to-day of our businesses now, but tour and activity operators must not let it disrupt their work to design the digital expe…
Sep 25, 2018Locked: needs Free membership
More and more travelers book their activities through multi-attraction passes. Get the skinny on this important - and growing - way to reach travelers.
Nov 5, 2020Locked: needs Free membership
…rs will only look at their local competitors in order to set their own pricing. This can lead to popular tours that are booked solid - but…
Jun 10, 2021Locked: needs Free membership
It’s one of the biggest unspoken weaknesses for operators offering custom tours: responding to quote requests. Every operator does it differently. But what do your customers really want? And what do your distribution partners need? How effe…
Jun 9, 2021Locked: needs Free membership
More and more multi-day operators are focusing on growing direct online bookings, but this is no easy task for tour operators selling complex, multi-component tours. In this talk, Intrepid Travel’s head of customer experience shares their approach…
