3 results for “loyalty”
Mar 30, 2020Locked: needs Free membership
Our Greatest Assets - Managing Guides and Staff in Turbulent Times Monday, 30 March 2020, 11:00 EST & 17:00 CET Kelsey Tonner, Founder, Be a Better Guide Project and Online Tourism Academy In this open discussion on managing the people on t…
Nov 3, 2020Locked: needs Free membership
Multi-Location brands have many opportunities to increase revenue and loyalty, how do you manage the complexity? We will topics including one website vs. many, booking flow optimizations, combo packages and pricing, cross-location marketing, revie…
Mar 3, 2024Locked: needs Free membership
Three stars, four stars, economy, first class… we all know what these terms mean in hotels and transportation, but what about tours, activities and experiences? The lack of consistent, commonly understood service level standards creates con…
