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  • Video

    Lunch and Learn with Johannes Reck - CEO GetYourGuide

    Mar 3, 2024Locked: needs Free membership

    We’ll sit down for an extended one-on-one interview and town hall with the CEO of one of the largest travel experiences companies in Europe. We’ll discuss the outlook for 2024, what travelers are looking for, the role of AI in our industry,…

  • Video

    Crafting the Extraordinary: Innovation & the Experience Economy

    Mar 3, 2024Locked: needs Free membership

    It’s the fundamental dilemma facing all entrepreneurs, but it’s especially important amid a time of extraordinary change in tours, activities and attractions: how do we innovate? This talk from Claus Raasted, a visionary from the College of…

  • Video

    Phare and Away: How the Famed Cambodian Circus is Wowing Guests & Changing Lives

    Jun 13, 2023Locked: needs Free membership

    From its humble beginnings as a small community school founded by returning Cambodian refugees, Phare Circus has grown into a world-renown entertainment venue wowing international visitors for years and while showcasing Cambodian culture an…

  • Video

    Yielding Up: A Deep Dive on Dynamic Pricing & Revenue Management

    Oct 12, 2022Locked: needs Free membership

    Revenue management may be standard practice in other parts of travel, but it’s still early days in tours and attractions, with less than 1% of attractions engaging in dynamic pricing. This extended workshop assembles pricing experts with re…

  • Video

    Immersive Reality and Innovative Product Design: How Emerging Tech and Immersive Innovation are Shaping the Future Guest Experience

    Oct 12, 2022Locked: needs Free membership

    Entrepreneurs are creating innovative new experiences that blend technology and live interaction to create entirely new visitor experiences. Hear from immersive innovators on how visitor attractions should – and should not – think about how…

  • Video

    The Industry Weighs In: A Hot Topics Town Hall

    Oct 12, 2022Locked: needs Free membership

    From lockdown to recovery to recession and uncertainty, from distribution and dynamic pricing to timed ticketing and channel management, visitor attractions and large tour operators have had plenty to contend with in 2022. This open town ha…

  • Video

    From Ideation to Activation: Innovating the Next Great Experience

    Oct 12, 2022Locked: needs Free membership

    Innovation is easy to talk about but hard to do. How can we all create the next great attraction experience? This talk from the head of attractions at the Up at the O2 in London is all about “activitations.” Dan Hurst walks through their cr…

  • Video

    The Google View on Things to do

    Oct 11, 2022Locked: needs Free membership

    It’s been one of the most talked-about topics in tours, activities and attractions: Google’s major foray into experiences with Google Things to do. This talk and Q&A from the head of Google Travel will share key insights on our marketplace,…

  • Video

    A Universal View

    Oct 11, 2022Locked: needs Free membership

    The sales leader for one of the world’s leading theme park brands shares his vision for the future of visitor attraction technology, distribution, pricing and more in this wide-ranging presentation and Q&A.

  • Video

    Set Your Distribution Strategy

    Oct 11, 2022Locked: needs Free membership

    Distribution has never been more complex, nor has it ever been changing so quickly. This workshop takes a deep dive on all things distribution, including insights on the latest trends in travel distribution, to help you map a strategy acros…

  • Video

    A Fireside Chat with Ben Drew, President, Viator

    Oct 11, 2022Locked: needs Free membership

    Tours and activities’ largest online travel agency has come back strong in 2022. We’ll sit down with Ben Drew to discuss the state of the industry, key post-pandemic traveler trends, the future of distribution, the OTA-operator relationship…

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