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Latest from Arival

  • Video

    Profitability and Pricing, Walking the line of pricing structures

    Nov 5, 2020Locked: needs Free membership

    The challenge when pricing your tours is making sure that you are able to effectively sell to your guests and still cover your expenses. All too often, tour operators will only look at their local competitors in order to set their own prici…

  • Video

    Guest Experience is Everything: The Power of Creating "Wow" Moments

    Nov 5, 2020Locked: needs Free membership

    The "wow moment" is really the soul of the tour. It's the moment when a place comes alive; it could be a story or a shared experience, but it's always involves emotion, surprise, and delight. Tours focused around wow moments are transformat…

  • Video

    Roundtable: The Future of Food Tourism

    Nov 4, 2020Locked: needs Free membership

    During these unprecedented times, the future of Food + Beverage Tourism hangs in the balance and seemingly out of our control. As anxiety and questions swirl around what the post-pandemic recovery of the tourism and restaurant industries wi…

  • Video

    Multi-Day Tours

    Nov 3, 2020Locked: needs Free membership

    If you offer or want to offer multi-day tours, join this Buzz Session to discuss how multi-day tours are different than day tours, issues related to tour guides, and best practices for putting together multi-day tours.

  • Video

    The Pre- and Post-Tour Customer Journey

    Nov 2, 2020Locked: needs Free membership

    Let's discuss creative tips, strategies and ideas for how to engage with our guests before and after the tour experience, setting better expectations beforehand and continuing the relationship afterwards, all to convert them into repeat cus…

  • Video

    Covid Christmas: How Operators Should Prepare

    Nov 2, 2020Locked: needs Free membership

    How should operators prepare to make the most out of this unique holiday season. Whether for the good or the bad, this Christmas season will undoubtedly be more memorable than others. As families are adjusting to the ideas of smaller gather…

  • Video

    The Tour (in a Box) Must Go On

    Oct 30, 2020Locked: needs Free membership

    Not to be stopped by a global pandemic, this food tour operator of 13 years has sold nearly $250,000 worth of food boxes since March, and she’s just getting started. We’ll discuss how she did it, and where she’s headed.

  • Video

    Creating New Tours, Partnerships and Opportunities

    Oct 30, 2020Locked: needs Free membership

    This roundtable explores new ideas that have arisen from data during this environment that have proved to be successful. Join us and share (and hear about) opportunities that you have been able to take advantage of that you likely would not…

  • Video

    Diversity: Serving the Black Traveler

    Oct 29, 2020Locked: needs Free membership

    From the Americas and Africa to Europe and the world, there is a large, diverse yet distinct segment of global travelers whose travel aspirations and ambitions have been changing and growing rapidly. This talk explores the evolution of this…

  • Video

    Pricing in a Pandemic (and the Rebound)

    Oct 29, 2020Locked: needs Free membership

    In times like these, every dollar matters. Even small changes in pricing strategy can have a big impact on your bottom line. This workshop explores the essential topics on pricing, including discounting, upselling and bundles, how often to …

  • Video

    The Planning Mindset: Let’s Dive In

    Oct 26, 2020Locked: needs Free membership

    This workshop delves into the methodology outlined in the morning’s Planning amid Uncertainty keynote. Join Casey as he walks through each step, helps you run your own self-assessment to hone in on your key challenge areas, and guides you t…

  • Video

    Keynote: Planning Amid Uncertainty

    Oct 26, 2020Locked: needs Free membership

    Keynote: Planning Amid Uncertainty Casey Clark, CEO, Cultivate Advisors Many in tours, activities and attractions face big questions: how to keep going, how and when to restart, how to plan with so many unknowns ahead. But planning – and bu…

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