Jun 5, 2020Locked: needs Free membership
Successful Pivots: How to Not Go Out of Business Times like these call for innovation and creativity. Every company that wants to stay in business has an opportunity to do that by thinking differently. Learn from the experiences of four ent…
May 29, 2020Locked: needs Free membership
Managing Your Insurance Program We’ll discuss approaches to risk management and insurance specific to tourism operators as we navigate the COVID-19 pandemic. What should you be doing now to scale things back and try to save money? What shou…
May 11, 2020Locked: needs Free membership
Many companies are making mistakes in processing tour feedback. This is directly impacting the reputation and referrals of tour operators and OTAs. In today’s event, we look at how to optimize your feedback loop and grow your business. Revi…
Apr 22, 2020Locked: needs Free membership
Virtual Tours: Should You Do It? (and if so how)? Virtual Tours have become the latest COVID-19 fad. Is there really a business here? Is it worth the investment in time and money? Will consumers pay? How do you do it? Hear from four indus…
Mar 30, 2020Locked: needs Free membership
Our Greatest Assets - Managing Guides and Staff in Turbulent Times Monday, 30 March 2020, 11:00 EST & 17:00 CET Kelsey Tonner, Founder, Be a Better Guide Project and Online Tourism Academy In this open discussion on managing the people on t…
Mar 23, 2020Locked: needs Free membership
Financial Management in a Downturn: 8 Steps Tour Operators Should Take Right Now Monday, 23 March 2020, 13:00 EST & 18:00 CET Kate Presto, President, KIS Accounting The economy may be cyclical, but that doesn’t mean you’re at its mercy. You…
Mar 19, 2020Locked: needs Free membership
Presenter: Lukas Hempel, Managing Director, bookingkit How do you price, market and push your products amid a global downturn in travel demand? When should you discount? What messaging and promotions should you use? This workshop walks thro…
Oct 30, 2019Locked: needs Free membership
What makes the ideal customer experience? How do you design your tours, activities or experiences to great the best possible outcome? The co-founder of one of the largest online culinary experience marketplaces shows how they use their cust…
Oct 30, 2019Locked: needs Free membership
How do you begin to design a major new attraction in a destination that already has it all? In this talk, attractions industry veteran Jason Horkin walks us through the design-led approach they took to develop the Vessel and the Edge, and h…
