Mar 6, 2023Locked: needs Pro
Laughter has never been more important, and the right line at the right time can make a magical moment in the guest experience. This session from the award-winning performer of “How to Become a Parisian in One Hour” walks through how he use…
Mar 6, 2023Locked: needs Pro
Travel and experiences have been through an incredible roller coaster over the past three years. How is the recovery going and what will the upcoming summer season bring? This session from leading travel data intelligence and forecasting fi…
Mar 6, 2023Locked: needs Pro
ChatGPT has unveiled – if not unleashed – the potential of generative AI across so many industries – not the least of which is tours, activities and attractions. This talk from strategic innovation and design advisor Marc Mekki walks us thr…
Mar 6, 2023Locked: needs Pro
Social and local impact must be a part of every tour operation. Here’s the story of how one Dutch woman started a bike tour company in Marrakech that trains and empowers local youth, recycles used bikes, advances sustainable transportation,…
Mar 6, 2023Locked: needs Pro
Experiences have never been more central to travel and the revival of the industry. Join Arival CEO Douglas Quinby as he presents new research on the outlook for tours, activities and attractions across the Continent and walks through the k…
Oct 13, 2022Locked: needs Free membership
For the last one hundred years tour buses have provided the transport platform for tour operators offering urban and rural experiences. Within the next few years transport is evolving with the introduction of autonomous vehicles with no dri…
Oct 13, 2022Locked: needs Free membership
A higher-priced tour doesn't need to cost you more. It just needs to be perceived as more valuable by your customer. In this talk we'll look at the tour design and human psychology principles that together create a better experience, better…
Oct 12, 2022Locked: needs Free membership
This one-time executive of Liberty Media and Alibaba currently serves on the board of directors for GetYourGuide, Fever, Atlas Obscura and Easol and runs the only investment fund dedicated to the experience economy – FMZ Ventures. In this c…
Oct 12, 2022Locked: needs Free membership
Your business's growth—and profitability—depends more than you think on the stories you tell. In this first of a two-part session, Mitch and Akila will help you craft your brand story, product story, and the pitch you make to partners who a…
Oct 11, 2022Locked: needs Free membership
When you’re ready to grow your business and you think opening a second location is the way to go, there are a lot of options and considerations. Join this interactive discussion session with Justin Buzzi from Get Up and Go Kayaking (19 fran…
Oct 11, 2022Locked: needs Free membership
Every business starts small, but most tour and activity operators stay small. How do some find their path to scaling success while so many fail to expand? Strategic growth specialist Casey Clark walks through the all-too-common missteps tha…
Jun 10, 2021Locked: needs Free membership
It’s one of the biggest unspoken weaknesses for operators offering custom tours: responding to quote requests. Every operator does it differently. But what do your customers really want? And what do your distribution partners need? How effe…
