Five Keys to Five-Star Reviews
Jul 9, 2025
How the Arival TourReview Spotlight Award winners get so many positive reviews: little moments, one-touch tech and understanding the customer journey.
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Jul 9, 2025
How the Arival TourReview Spotlight Award winners get so many positive reviews: little moments, one-touch tech and understanding the customer journey.
Jul 7, 2025
After select operators worldwide received notifications of commission hikes from GetYourGuide, some have successfully had commission increases reversed
Jun 10, 2025
FareHarbor co-founder and former CEO Lawrence Hester is taking the reins of the booking system group of companies
May 26, 2025
From Europe to Asia to the U.S., ForwardKeys’ Luis Millan explores the outlook for tours, activities and attractions — and what it means for operators
May 14, 2025
Airbnb has relaunched experiences, adding “Services” and “Originals”, with a new app live today — here’s what’s new and what operators need to know
Apr 22, 2025
City Wonders and GetYourGuide are appealing a decision which penalizes companies for mass purchases of Colosseum tickets
Apr 11, 2025
Innovation is a popular buzzword, but what does it actually mean? Tour operators need to rethink innovation to stay ahead: it isn’t just “more tech.”
Mar 31, 2025
From private tours to social media conversions to AI in practice, Arival’s interactive forums dig into the topics that matter most for your business
Mar 25, 2025
Former Booking.com exec Pepijn Rijvers discusses the road ahead for Viator and how to bring the experiences marketplace to maturity in an Arival interview
Mar 4, 2025
Travel’s third-largest sector – tours, activities, and attractions – is travel’s most diverse, in more ways than one. Here’s what that means for Arival
Feb 25, 2025
Tours, activities and attractions may be a bright spot in the otherwise widespread lack of women in leadership roles across the travel and tourism industry
Feb 12, 2025
With the investment by Vitruvian Partners, the Asia-based experiences OTA signals plans to expand beyond the APAC region
