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    The Wow Factor: The Formula for Creating Moments that Guests Remember

    Jun 9, 2021Locked: needs Free membership

    You can’t change bad weather or unexpected traffic...but can you can balance the unpredictable with a few well-placed, impactful moments. In this session, you’ll learn to identify, amplify and manufacture wow moments. Making your job easier…

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    Hot Topics: Operators Weigh In

    Jun 9, 2021Locked: needs Free membership

    This panel discussion delves into all of the big challenges and key trends facing the multi-day sector. Expect a no-holds-barred discussion with innovative operators on the outlook for the market post-pandemic, how to restart as travel resu…

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    How to Choose Your Tech (and Not Spend a Million Bucks)

    Jun 9, 2021Locked: needs Free membership

    With all too many tour booking systems, online booking engines, itinerary builders, and quote development tools, multi-day tour operators – both inbound and outbound – face many tough questions when selecting technology for their business. …

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    Multi-day Goes Digital: Designing the New Customer Experience

    Jun 9, 2021Locked: needs Free membership

    More and more multi-day operators are focusing on growing direct online bookings, but this is no easy task for tour operators selling complex, multi-component tours. In this talk, Intrepid Travel’s head of customer experience shares their a…

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    The Future of Multi-Day Distribution

    Jun 9, 2021Locked: needs Free membership

    The marketing and selling of multi-day tours have long been dominated by the traditional trade channels of wholesalers, inbound agencies, and travel agents. But this model is changing – and rapidly. In this panel discussion with the CEOs of…

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    Ask Me Anything: Bruce Poon Tip, Founder, G Adventures

    Jun 9, 2021Locked: needs Free membership

    In this candid interview with New York Times best-selling author, founder of one of the world’s largest adventure travel companies and self-proclaimed honey badger, we’ll discuss perseverance, resilience, entrepreneurship, the recovery and …

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    Innovation Lab: Tell your story with STQRY

    Jun 9, 2021Locked: needs Free membership

    Watch STQRY CPO, Glen Barnes demo the leading platform for interpretative content. In this video, Barnes will demonstrate how to make your content more accessible and gain a competitive edge as a DMO and Tour Operator by incorporating a dig…

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    Innovation Lab: Learn how Lemax enables DMCs and Tour Operators to create, sell, operate multi-day tours

    Jun 9, 2021Locked: needs Free membership

    With more than 100 customers globally and 20+ years in the market, Lemax is leading the innovation and changing the way Tour Operators and DMCs do their business.

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