Mar 30, 2020Locked: needs Free membership
Our Greatest Assets - Managing Guides and Staff in Turbulent Times Monday, 30 March 2020, 11:00 EST & 17:00 CET Kelsey Tonner, Founder, Be a Better Guide Project and Online Tourism Academy In this open discussion on managing the people on t…
Mar 26, 2020Locked: needs Free membership
Workshop: Refresh Your Tech (Now’s the Time) Thursday, 26 March 2020, 12:00 EST & 17:00 CET Presenters: Christian Watts, Founder & CEO, Magpie; Todd Kersey, Founder & CEO, iOutdoor Times may be tough, but there’s also never been a better ti…
Mar 24, 2020Locked: needs Free membership
Ask Me Anything: Ben Drew, President, Viator Tuesday, 24 March 2020, 11:00 EST & 16:00 CET Interviewer: Douglas Quinby, CEO, Arival Earlier this year TripAdvisor surprised the industry by announcing a strategy change to emphasize the Viator…
Mar 23, 2020Locked: needs Free membership
Financial Management in a Downturn: 8 Steps Tour Operators Should Take Right Now Monday, 23 March 2020, 13:00 EST & 18:00 CET Kate Presto, President, KIS Accounting The economy may be cyclical, but that doesn’t mean you’re at its mercy. You…
Mar 19, 2020Locked: needs Free membership
Presenter: Lukas Hempel, Managing Director, bookingkit How do you price, market and push your products amid a global downturn in travel demand? When should you discount? What messaging and promotions should you use? This workshop walks thro…
Mar 17, 2020Locked: needs Free membership
Since its founding in 2004, City Wonders has emerged as one of Europe’s leading tour operators, featuring tours of Europe’s most iconic cities and sites. Now the company is on the front lines of an extraordinary crisis. Hear how its founder…
Mar 12, 2020Locked: needs Free membership
The rapid spread of coronavirus and its impact on travel and tourism has brought a swift and forceful reminder to us all: from terrorism and political instability to natural disasters, overtourism, and disease outbreak, travel and tourism i…
Nov 13, 2019Locked: needs Free membership
The rapid growth and adoption of reservation systems have made mission-critical tech accessible to even the smallest operators and brought much of our industry online. But just how different are all of these systems (Arival has identified m…
Oct 31, 2019Locked: needs Free membership
Experiences, the once-fledgling tours and activities initiative of the online accommodation giant, is growing up fast. Airbnb now boasts more than 30,000 experiences around the world, a new multi-day tour division and more. This candid inte…
Oct 30, 2019Locked: needs Free membership
This operator roundtable delves into challenges and best practices around working with OTAs, managing distribution channels and building a direct and diversified sales strategy.
Oct 30, 2019Locked: needs Free membership
Grow grow grow goes the corporate credo, but grow at any cost? Sue Cooper of Lazy Dog Adventures and the author of Millionaire in Flip Flops has a different message: you can grow a great business and have a balanced lifestyle. The secret to…
Oct 30, 2019Locked: needs Free membership
Growth in most companies is hardly a straight line up, but more like an adventure course with plenty of downs as well as ups. In this operator story, James Blick shares the lessons learned from Devour’s tours and detours since its founding …
