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Latest from Arival

  • Video

    Google MyBusiness Takedown - Live Audits of Your Listings with Tourism Solved

    Nov 3, 2020Locked: needs Free membership

    In this workshop, the digital marketing experts from Tourism Solved review actual tour and activity operator profiles on Google MyBusiness. They’ll provide direct, actionable feedback and plenty of do’s and don’ts to optimize your all-impor…

  • Video

    What to Look for in Your Res-Tech

    Nov 3, 2020Locked: needs Free membership

    We all know that choosing the right Res-Tech system is one of the most crucial elements to your business -- It's what you and your team are using on a daily basis to take bookings, manage reservations and run your day-to-day operations. Whi…

  • Video

    The Pre- and Post-Tour Customer Journey

    Nov 2, 2020Locked: needs Free membership

    Let's discuss creative tips, strategies and ideas for how to engage with our guests before and after the tour experience, setting better expectations beforehand and continuing the relationship afterwards, all to convert them into repeat cus…

  • Video

    The 12 Most Important Changes to Make

    Oct 29, 2020Locked: needs Free membership

    The 12 Most Important Changes to Make Across All Your Online Channels Right Now, To Sell in a COVID World COVID may be with us for a while. There are lots of COVID-related changes you could make across your website, booking engine, OTA list…

  • Video

    Facebook Advertising - Proven Methods and Techniques to Drive Leads during Covid

    Oct 29, 2020Locked: needs Free membership

    Join this interactive Buzz session designed for Operators to discuss and share how you have been able to use Facebook successfully during Covid. Chris Torres, an expert marketer with Facebook will present proven techniques he has implemente…

  • Video

    Pricing in a Pandemic (and the Rebound)

    Oct 29, 2020Locked: needs Free membership

    In times like these, every dollar matters. Even small changes in pricing strategy can have a big impact on your bottom line. This workshop explores the essential topics on pricing, including discounting, upselling and bundles, how often to …

  • Video

    Earned Media and Word of Mouth Techniques to Earn Domestic Bookings

    Oct 26, 2020Locked: needs Free membership

    As the most trusted form of marketing media and the most likely to stimulate a customer to action, Earned Media (also described as Word-of-Mouth) will play a vital role in the recovery of tours, attractions and activities post Covid-19. In …

  • Video

    Improving the Feedback Loop of Tour Reviews

    May 11, 2020Locked: needs Free membership

    Many companies are making mistakes in processing tour feedback. This is directly impacting the reputation and referrals of tour operators and OTAs. In today’s event, we look at how to optimize your feedback loop and grow your business. Revi…

  • Video

    Online Experiences: How to design, build and sell them

    May 8, 2020Locked: needs Free membership

    Online Experiences: How to design, build and sell them now and in the future Arival is bullish on online experiences, and we're not the only ones. Online experiences are not only a great way for tour operators to generate revenue and stay i…

  • Video

    Google Marketing Ecosystem (and what you can do now for free)?

    Apr 14, 2020Locked: needs Free membership

    The Google Marketing Ecosystem (and what you can do now for free)?  Think of Google like a supermarket shelf. It’s the way tour, activity and attraction operators get discovered - and you're either on that shelf or you miss out. Now is the …

  • Video

    Workshop: Pricing & Marketing in a Downturn

    Mar 19, 2020Locked: needs Free membership

    Presenter: Lukas Hempel, Managing Director, bookingkit How do you price, market and push your products amid a global downturn in travel demand? When should you discount? What messaging and promotions should you use? This workshop walks thro…

  • Video

    The Science of Designing an Amazing Guest Experience

    Oct 30, 2019Locked: needs Free membership

    How do you begin to design a major new attraction in a destination that already has it all? In this talk, attractions industry veteran Jason Horkin walks us through the design-led approach they took to develop the Vessel and the Edge, and h…

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