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Latest from Arival

  • Article

    Generative AI: The Hype is Underestimated

    Jan 9, 2023

    Planning a trip to Panama with ChatGPT scratches the surface of what the latest developments with generative AI can mean for experience operators

  • Article

    Step Aside Email, Operators are Improving Customer Service and Increasing Sales with Chat

    Jan 5, 2023

    The latest Arival Guide provides an essential how-to on guest messaging and chat for attractions, activity and tour operators, and includes a comparative, in-depth matrix of chat providers

  • Report

    Arival Guide: The Power of Chat

    Jan 4, 2023Locked: needs Free membership

    How Tour, Activity & Attraction Operators Can Use Text & Instant Messaging to Improve Customer Service and Increase Sales.

  • Article

    Top Tours & Activities Marketing Trends in 2023

    Jan 2, 2023

    Founder of Blend Travel Marketing weighs in on marketing trends for tours, activities and attractions in the new year.

  • Article

    More Attractions Visitors Looking For Guided Experiences in 2023

    Dec 30, 2022

    New Arival research shows a significant shift in traveler preferences post-Covid towards guided experiences. Here’s how attractions can adapt to this latest shift.

  • Article

    How to Find the Best Tour Operator Software and Activities Booking Technology for You

    Dec 29, 2022

    Booking tours has been made easier with the help of modern tools. But which tour operator software is the right one for you? Check out our roundup here!

  • Article

    2022 in Review: Experiences Industry Gains Momentum Coming Out of Covid

    Dec 20, 2022

    Arival Co-founder Bruce Rosard reviews his top travel trends for In-Destination Experiences: what’s changed in tours, activities and attractions since the beginning of 2022, and what to watch in 2023.

  • Article

    Readers’ Choice: Your Top 10 Tours, Activities and Attractions Articles of 2022 

    Dec 20, 2022

    Which topics received the most engagement on arival.travel in 2022? Here are the most read-worthy articles of the year according to Arival readers.

  • Article

    Hook More Travelers to Book Your Experiences with Purpose-Driven Storytelling

    Dec 13, 2022

    Better stories = better profits for operators of tours, activities and attractions, as explained in a popular Arival 360 | Las Vegas breakout session on storytelling.

  • Article

    One Chart to Rule Them All: Why Travelers Choose One Experience Over Another

    Dec 12, 2022

    Tour, activity and attraction operators: if you only pay attention to one chart from Arival research over the past year, let it be this one.

  • Article

    There’s More to Distribution than OTAs

    Dec 9, 2022

    National Tour Association president Catherine Prather weighs in on the 2023 outlook for multi-day tours, and how day tour and activity operators can sell into multi-day tour and package travel companies

  • Article

    Secret Food Tours Has an Appetite for Acquisitions

    Dec 6, 2022

    After finalizing their first acquisitions of tour companies in Seattle and Miami, the 60-city-strong brand is hungry for more. Here’s what they’re looking for, and a few things to think about if you’re considering selling.

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