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Latest from Arival

  • Video

    Yield Management & the Future of Pricing

    Mar 6, 2019Locked: needs Free membership

    Does yield management truly have a future in Tours, Activities & Attractions? Are operators ready? Is the technology there? Will travelers accept it? This expert roundtable will debate the pros and cons, the realities and myths of pricing a…

  • Video

    Getting More than You Pay For

    Mar 4, 2019Locked: needs Free membership

    What started as a seemingly hair-brained idea some 15 years ago has become a disruptive force in touring across Europe and around the world. Now nearly synonymous with free tours, the company hosts more than 1.5 million travelers a year acr…

  • Video

    Big Voice: The Price of Entry

    Sep 27, 2018Locked: needs Free membership

    One of the busiest, donation-only museums had to make the tough call to implement a visitor fee. How they executed the change - and maintained a positive customer experience - was a work of art.

  • Video

    Unforgettable: The Tours That Get Remembered

    Sep 27, 2018Locked: needs Free membership

    Be a Better Guide founder and tour guide whisperer Kelsey Tonner tells us how to connect with guests and create experiences that will stay with customers forever.

  • Video

    Big Voice: Let’s Add a City – or Several

    Sep 27, 2018Locked: needs Free membership

    Learn the growth strategies that Culinary Adventure Co. used to expand its local food tour operation into a national operator, now in six major cities across Canada.

  • Video

    Selling Stuff with Humor

    Sep 26, 2018Locked: needs Free membership

    How you can use humor to connect with customers and sell more stuff. And have a laugh, too.

  • Video

    Help with Yelp: Using Online Review Sites To Grow Your Business

    Sep 26, 2018Locked: needs Free membership

    More than nine in 10 consumers turn to review sites to choose a local experience or business. You've probably seen your business on review sites like Yelp, but have you optimized your pages? This session will walk you through how you can us…

  • Video

    The Other Tour Operators

    Sep 25, 2018Locked: needs Free membership

    OTAs aren't everything. Packaged tour operators and travel agencies mean big business. Learn how they can help you find more customers.

  • Video

    Take a Pass

    Sep 25, 2018Locked: needs Free membership

    More and more travelers book their activities through multi-attraction passes. Get the skinny on this important - and growing - way to reach travelers.

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