Hornblower on Acquisitions: Culture as Important as Cash
May 25, 2021
Whether buying or selling, don’t downplay the importance of culture and values
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May 25, 2021
Whether buying or selling, don’t downplay the importance of culture and values
Dec 21, 2020
It’s that time on the calendar when we all look back at the big stories that shaped our year and contemplate what will define the year ahead.
Jun 3, 2020
Akila McConnell, the founder of Unexpected Atlanta, talks plainly about how operators can confront challenging and emotionally charged issues directly with their guests.
Mar 23, 2020
In tough times, we all have our doubts. The owner of one small Caribbean operator is sharing them openly here, as well as the things she’s doing now. Take 3 minutes to read this heartfelt story now.
Mar 18, 2020
There’s not a lot of good news out there right now, and the founder and CEO of one of Europe’s top tour companies has some blunt advice for fellow operators in this candid Arival Online interview.
Mar 12, 2020
If you are looking for guidance on how to navigate the current crisis, read this heartfelt story from one operator in Italy who’s struggling through today, but has big plans for the future.
Mar 11, 2020
Heart-breaking, gut-wrenching, and downright inspiring, five tour operators from across Italy share the impact of the coronavirus outbreak on their business, and their outlook for the future.
Sep 24, 2019
Cecilia Leung, founder of Hong Kong Foodie Tours, shares her secrets for curating memorable food tours.
Dec 3, 2018
We hear it all the time: ‘supplier.’ It’s a long-standing travel industry vernacular for any owner of a travel product, be it an airline, a hotel, a tour bus or an attraction. It's time we retire that term. Here's why:
