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Latest from Arival

  • Video

    Distribution for Multi-Day: What’s Working. What’s Not. What’s Next

    Oct 1, 2025Locked: needs Free membership

    The distribution game for multi-day tours requires a different strategy than day tours. Learn how you can succeed in this fast growing category! From OTAs and travel advisors to direct booking and emerging B2B platforms, the path to market …

  • Video

    Multi-Day Tour Tech Town Hall: Tech Challenges for Multi-Day - What to Use & What to Skip

    Oct 1, 2025Locked: needs Free membership

    The right tools can transform your business; the wrong ones can hold you back. In this interactive town hall, we’ll unpack the biggest tech challenges for multi-day operators today, from inventory management and dynamic pricing to CRM, gues…

  • Video

    The Guide to Growth: How LivTours’ Built a Big Business on Small-Group Experiences

    Apr 30, 2025Locked: needs Free membership

    From humble beginnings as a tour guide in Rome, Angelo Carotenuto has grown LivTours into a leading tour provider, offering hundreds of tours across 16 European destinations—all while staying true to their focus on private and small-group e…

  • Video

    Authentic, Personal & Scalable: WeRoad's Road to Growth

    Apr 30, 2025Locked: needs Free membership

    It’s the challenge that bedevils our industry: travelers want their experiences to be unique, personal, authentic and – of course – exceptional. But how can operators deliver just that, at scale, day in, day out. WeRoad may be one of the fe…

  • Video

    ARIVAL | ELEVATE: Recession Proof Your Business MasterClass with Cultivate Advisors

    Mar 23, 2023Locked: needs Free membership

    Facilitator: Michele Phillips, Business Advisor Emerging from a pandemic and into uncertain times, including a looming recession for any business isn’t easy. So if you’re feeling overwhelmed, scared, or unsure of the decisions to make in yo…

  • Video

    ARIVAL | ELEVATE: Business Skills Bootcamp with Cultivate Advisors - Part 3

    Nov 17, 2022Locked: needs Free membership

    In 2022, Insider Pro Access members were offered a free Guided Workshop Series facilitated by Cultivate Advisors. All sessions utilized Cultivate’s unique Advisory Methodology, customized for the In-Destination Experiences industry – tours,…

  • Video

    ARIVAL | ELEVATE: Business Skills Bootcamp with Cultivate Advisors - Part 2

    Nov 1, 2022Locked: needs Free membership

    In 2022, Insider Pro Access members were offered a free Guided Workshop Series facilitated by Cultivate Advisors. All sessions utilized Cultivate’s unique Advisory Methodology, customized for the In-Destination Experiences industry – tours,…

  • Video

    Introduction to using Autonomous Vehicles to Operate Sightseeing Tours

    Oct 13, 2022Locked: needs Free membership

    For the last one hundred years tour buses have provided the transport platform for tour operators offering urban and rural experiences. Within the next few years transport is evolving with the introduction of autonomous vehicles with no dri…

  • Video

    The Secrets of Hiring, Training & Retaining Guides

    Oct 13, 2022Locked: needs Free membership

    Tour guides are the face of your business. But finding the right candidates and building a great training program are still challenging for so many operators. In this session we will discuss key questions to ask when interviewing, learn new…

  • Video

    How to Increase Your Prices by Designing for Delight

    Oct 13, 2022Locked: needs Free membership

    A higher-priced tour doesn't need to cost you more. It just needs to be perceived as more valuable by your customer. In this talk we'll look at the tour design and human psychology principles that together create a better experience, better…

  • Video

    The Future of the Experience Economy: Fireside Chat with Michael Zeisser

    Oct 12, 2022Locked: needs Free membership

    This one-time executive of Liberty Media and Alibaba currently serves on the board of directors for GetYourGuide, Fever, Atlas Obscura and Easol and runs the only investment fund dedicated to the experience economy – FMZ Ventures. In this c…

  • Video

    Yielding Up: A Deep Dive on Dynamic Pricing & Revenue Management

    Oct 12, 2022Locked: needs Free membership

    Revenue management may be standard practice in other parts of travel, but it’s still early days in tours and attractions, with less than 1% of attractions engaging in dynamic pricing. This extended workshop assembles pricing experts with re…

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