Nov 29, 2023Locked: needs Pro
We’ve all heard that “nobody reads the email”. Guest communications are an essential bridge connecting tour operators and their customers, ultimately contributing to their success and the satisfaction of their guests, but they are so hard t…
Oct 10, 2023Locked: needs Pro
Google's Colin Keogh illustrates the importance and best practices for creating your Google Business Profile (GBP). Once you have your profile page set up, you're ready to be listed as part of Google Things to do. This session walks you thr…
Sep 27, 2023Locked: needs Pro
Waivers, especially for operators in the adventure space, can be a tricky thing to navigate. That’s why we’re excited to share this new Elevate session with Granite Insurance. Join Granite’s Senior Business Risk Consultant Chris Murray as h…
Mar 30, 2023Locked: needs Pro
In Part 3 of Build Your A-Team, Cultivate Advisors explores building a performance culture through clear expectations, trust, constructive feedback and accountability. The session discusses adapting leadership and delegation to team members…
Mar 6, 2023Locked: needs Pro
Google has taken a big step into the Best Part of Travel with Things to do, offering up ticket prices and links directly in Google Search, Maps and more. It's still early, but the implications for tours and attractions, and all of the compa…
Mar 6, 2023Locked: needs Pro
There’s a lot more to tourism than warm weather and must-see sites. Invisible Cities tackles the toughest social challenges all cities face: homelessness. This not-profit tells the local stories most travelers never hear, through the eyes o…
Mar 6, 2023Locked: needs Pro
Asia Pacific – a primary driver of tourism growth through the preceding decade – is finally reopening, and travelers are poised to return. This session assembles tourism and experiences leaders from the region to discuss the outlook, what t…
Mar 6, 2023Locked: needs Pro
This roundtable assembles leadership from top operators across Europe for their views on the state of our industry and the outlook for 2023. Will explore the travel economy, product changes, pricing, distribution, direct booking, ChatGPT, s…
Mar 6, 2023Locked: needs Pro
From holiday tour packages and shore excursions to travel agents and OTAs, this division of German travel behemoth TUI Group is one of the largest sellers of things to do around the world. We sit down for a one-on-one with the CEO of TUI Mu…
Mar 6, 2023Locked: needs Pro
In this session, coaches from the Tourpreneur tour operator community will sit down with one operator and put them in the "hot seat," asking hard questions about their business. Think of this as a public therapy session: what's working in t…
Mar 6, 2023Locked: needs Pro
Laughter has never been more important, and the right line at the right time can make a magical moment in the guest experience. This session from the award-winning performer of “How to Become a Parisian in One Hour” walks through how he use…
Mar 6, 2023Locked: needs Pro
Travel and experiences have been through an incredible roller coaster over the past three years. How is the recovery going and what will the upcoming summer season bring? This session from leading travel data intelligence and forecasting fi…
