Sep 27, 2018Locked: needs Free membership
One of the busiest, donation-only museums had to make the tough call to implement a visitor fee. How they executed the change - and maintained a positive customer experience - was a work of art.
Sep 27, 2018Locked: needs Free membership
Be a Better Guide founder and tour guide whisperer Kelsey Tonner tells us how to connect with guests and create experiences that will stay with customers forever.
Sep 27, 2018Locked: needs Free membership
Learn the growth strategies that Culinary Adventure Co. used to expand its local food tour operation into a national operator, now in six major cities across Canada.
Sep 26, 2018Locked: needs Free membership
How you can use humor to connect with customers and sell more stuff. And have a laugh, too.
Sep 26, 2018Locked: needs Free membership
More than nine in 10 consumers turn to review sites to choose a local experience or business. You've probably seen your business on review sites like Yelp, but have you optimized your pages? This session will walk you through how you can us…
Sep 25, 2018Locked: needs Free membership
OTAs aren't everything. Packaged tour operators and travel agencies mean big business. Learn how they can help you find more customers.
Sep 25, 2018Locked: needs Free membership
More and more travelers book their activities through multi-attraction passes. Get the skinny on this important - and growing - way to reach travelers.
