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Latest from Arival

  • Video

    ARIVAL | ELEVATE: Google Things to do Presented by Livn - 15 Nov 2022

    Nov 15, 2022Locked: needs Pro

    As the Google ‘Things to do’ program constantly evolves, operators will want to keep themselves up to speed on everything they need to know. In 2022, Arival Insider Pro Access Members were offered free access to Livn’s Google ‘Things to do’…

  • Video

    ARIVAL | ELEVATE: 3 Strategies to Drive Direct Bookings with SEO - 10 Nov 2022

    Nov 10, 2022Locked: needs Free membership

    Google is constantly changing and pushes new updates to its algorithm daily. There are over 1,000 factors that influence your visibility on Google and knowing which ones matter on any given day can be virtually impossible. It’s hard to comp…

  • Video

    ARIVAL | ELEVATE: Business Skills Bootcamp with Cultivate Advisors - Part 2

    Nov 1, 2022Locked: needs Free membership

    In 2022, Insider Pro Access members were offered a free Guided Workshop Series facilitated by Cultivate Advisors. All sessions utilized Cultivate’s unique Advisory Methodology, customized for the In-Destination Experiences industry – tours,…

  • Video

    ARIVAL | ELEVATE: Generating Direct Bookings with SEO - 27 Oct 2022

    Oct 27, 2022Locked: needs Free membership

    Google is constantly changing and pushes new updates to its algorithm daily. There are over 1,000 factors that influence your visibility on Google and knowing which ones matter on any given day can be virtually impossible. It’s hard to comp…

  • Video

    Building Your Digital PR Toolkit

    Oct 13, 2022Locked: needs Free membership

    Ready for your share of the limelight? Want to know how to build a PR toolkit in 5 easy steps? Then don't miss this masterclass with Catherine and Bee of daysout.com - you're set to come away with everything you need to know about getting g…

  • Video

    Introduction to using Autonomous Vehicles to Operate Sightseeing Tours

    Oct 13, 2022Locked: needs Free membership

    For the last one hundred years tour buses have provided the transport platform for tour operators offering urban and rural experiences. Within the next few years transport is evolving with the introduction of autonomous vehicles with no dri…

  • Video

    The Secrets of Hiring, Training & Retaining Guides

    Oct 13, 2022Locked: needs Free membership

    Tour guides are the face of your business. But finding the right candidates and building a great training program are still challenging for so many operators. In this session we will discuss key questions to ask when interviewing, learn new…

  • Video

    Chat & Messaging: Improve Guest Service & Grow Your Reviews

    Oct 13, 2022Locked: needs Free membership

    Chatbots and messaging are becoming commonplace in business-to-customer communication, especially with Gen-Z and millennial travelers. This session explores the role of chat in the customer journey, the opportunity for more efficient custom…

  • Video

    Connectivity & the Case for Standards, presented by OCTO

    Oct 13, 2022Locked: needs Free membership

    With hundreds of booking and ticketing systems, hundreds (or thousands) of distributors, any many, many more operators, technology connectivity for third-party distribution has never been more important. While much progress has been made ov…

  • Video

    How to Increase Your Prices by Designing for Delight

    Oct 13, 2022Locked: needs Free membership

    A higher-priced tour doesn't need to cost you more. It just needs to be perceived as more valuable by your customer. In this talk we'll look at the tour design and human psychology principles that together create a better experience, better…

  • Video

    Google Things to do: An Essential Guide to Listings & Ads for Operators & Attractions

    Oct 13, 2022Locked: needs Free membership

    The world’s biggest search engine has taken a big step into the Best Part of Travel with Google Things to do, an initiative that presents attraction and experience ticket prices and purchasing options directly in Google search results. This…

  • Video

    Sustainability and Stewardship—What They Really Mean and the Practices that Work!

    Oct 13, 2022Locked: needs Free membership

    Sustainability and outdoor stewardship remain highly important for many travelers coming out of the pandemic, but companies are still having a hard time navigating which practices are going to make a difference in their programs. Navigating…

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