Sep 30, 2025Locked: needs Free membership
What happens when the tools we use to enhance guest experiences start making decisions we can’t fully explain? In this short, sharp session, we’ll step back and look at the risks, regulations, and real ethical dilemmas AI brings to our indu…
Sep 30, 2025Locked: needs Free membership
We’re not easing in — we’re diving deep from minute one. This opening session sets the tone for the AI Forum: what’s coming, why it matters, and where the biggest shifts are already happening. We’ll explore how AI is changing the game in di…
Sep 11, 2025Locked: needs Pro
AI, SEO & Direct Bookings: What Should Operators Do Now? Thursday, 11 September 2025 Brennen Bliss, CEO of Propellic, explores how AI is reshaping search, SEO, and direct bookings. What’s changing, what operators should do now, and practica…
May 22, 2025Locked: needs Pro
Implementing AI in your marketing doesn’t have to be intimidating. In Part 2 of the Marketing With AI training session with Kelsey Tonner from Guest Focus, you’ll walk away with a list of content ideas and a framework to keep your marketing…
Apr 29, 2025Locked: needs Free membership
It’s the most widely used booking system in tours and activities, and no stranger to shaking things up. FareHarbor has been a pivotal player in our industry. The company helped get operators online with free websites and a controversial boo…
Apr 29, 2025Locked: needs Free membership
As AI becomes an everyday part of life, travelers will start planning their journeys the same way they manage everything else—on their terms, using the AI tools they already know and trust. In this short talk, Alex Bainbridge explores how t…
Apr 29, 2025Locked: needs Free membership
To close out the day, we bring Sara King, Alex Bainbridge, and Claudio Bellinzona on stage for a rapid-fire round of debate and insight on the biggest forces shaping our industry—from climate and AI to innovation and disruption. No slides, …
Apr 17, 2025Locked: needs Pro
AI hasn't made SEO obsolete, but it is changing how to optimize your online content to get found by potential customers in search. In this session, Brennen Bliss, Founder and CEO of Propellic, shares some of the latest insights on search en…
Feb 20, 2025Locked: needs Pro
Implementing AI in your marketing doesn’t have to be intimidating. In this training session, Part 1 of 2 with Kelsey Tonner from Guest Focus, you’ll learn how to use AI in a way that keeps the human touch at the forefront. Tour operators wi…
Oct 2, 2024Locked: needs Free membership
There’s been no end to the AI hype, and all the promises of how so many AI tools can help all of our businesses grow fast, become more efficient and more profitable. Here’s a real-world example. In this talk, Withlocals COO Shradha Bhatia s…
May 23, 2024Locked: needs Free membership
On-demand session - An insightful conversation with Magpie CEO, AI expert, and one of the authors of The Arival Guide to AI in Experiences, Christian Watts, about how operators from around the world are using AI to solve problems, improve t…
Oct 10, 2023Locked: needs Pro
Generative AI has sparked a revolution of innovation across all industries, and it’s just getting started. This session from technology futurist and innovation consultant Marc Mekki takes us beyond the initial fascination and buzzwords into…
