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Latest from Arival

  • Video

    Ask Me Anything: KKDay

    Aug 2, 2021Locked: needs Free membership

    This Taipei-based OTA has raised more than $100 million and set its sights on regional domination on the online distribution of tours, activities, attractions and experiences, Part of that strategy includes the launch of a new reservations …

  • Video

    The Digital Journey: How Travelers Discover, Research & Book Multi-Day Experiences

    Jun 10, 2021Locked: needs Free membership

    Multi-day experiences are typically complex, big-ticket purchases that have long defied online buying. But that has been changing – and it’s poised to change only more. This short talk walks you through how your customers discover, research…

  • Video

    SEO Essentials for Multi-Day Operators

    Jun 10, 2021Locked: needs Free membership

    A critical component of every tour operator’s digital presence is how they appear in organic search. But with the world of SEO and Google algorithms changing so rapidly, it can be hard to keep up. This workshop will define the ranking facto…

  • Video

    How to Respond to Custom Quote Requests

    Jun 10, 2021Locked: needs Free membership

    It’s one of the biggest unspoken weaknesses for operators offering custom tours: responding to quote requests. Every operator does it differently. But what do your customers really want? And what do your distribution partners need? How effe…

  • Video

    5 Minutes of Fame: TourAmigo & Tackling the Lack of Tech

    Jun 10, 2021Locked: needs Free membership

    TourAmigo hopes to help operators with new online software to automate their back office and connect to distributors.

  • Video

    Solving the Pain of Payments

    Jun 10, 2021Locked: needs Free membership

    Payments are one of the biggest challenges that every tour operator faces, both small and large, both custom or scheduled tours. This session will teach you how to  minimize expensive credit card fees provide essential tips for dealing with…

  • Video

    How Operators Can Work with DMCs and Source Great Supply (and How DMCs Can Best Serve Operators)

    Jun 10, 2021Locked: needs Free membership

    For the outbound multi-day tour operator, finding the right in-market partners is mission-critical. This workshop delves into how multi-day operators can identify and work with the right DMCs (also known as destination marketing companies, …

  • Video

    Reposite & Automating Supplier Bookings

    Jun 10, 2021Locked: needs Free membership

    Reposite is a new startup seeking to solve classic back-office problems for tour operators: efficiently managing bookings with their suppliers.

  • Video

    Putting Purpose First: Lessons Learned from Three Decades of Tour Operating

    Jun 10, 2021Locked: needs Free membership

    Cycling tour pioneer Lauren Hefferon shares her learnings since the founding of leading cycling tour company Ciclismo Classico more than 30 years ago. She shares her experience as the first female founder of a bike tour company, discusses t…

  • Video

    Ask Me Anything: Dan Christian, Chief Digital Officer, The Travel Corporation

    Jun 10, 2021Locked: needs Free membership

    As the head of digital for several leading multi-day brands, including Trafalgar, Contiki, Insight Vacations, Brendan Vacations, Uniworld and more, Dan Christian has unique insight on what lies ahead for technology, digital, marketing and d…

  • Video

    Digital Marketing for Multi-Day Operators

    Jun 9, 2021Locked: needs Free membership

    If you want to grow direct bookings for your tour operation, digital marketing is essential. This workshop walks through the essentials of online performance marketing campaigns, covering search engine marketing (SEM), social media and disp…

  • Video

    The Wow Factor: The Formula for Creating Moments that Guests Remember

    Jun 9, 2021Locked: needs Free membership

    You can’t change bad weather or unexpected traffic...but can you can balance the unpredictable with a few well-placed, impactful moments. In this session, you’ll learn to identify, amplify and manufacture wow moments. Making your job easier…

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