Mar 2, 2023Locked: needs Pro
TOPIC: How do I best find, train and retain Tour Guides…and, fast? If you are not experiencing trouble hiring, training & retaining guides, consider yourself lucky! In this global community conversation, Insider Pro Access members shared su…
Feb 22, 2023Locked: needs Pro
FREE 30 MINUTE CONSULTATION SEMINAR Arival Insider Pro Access members get a free 30 Minute consultation seminar on Google Things to do with the experts at Magpie Travel. This game-changing platform continues to evolve and expand. Ensure you…
Feb 2, 2023Locked: needs Pro
Let’s Chat! How Operators Can Use Text & Instant Messaging to Improve Customer Service and Grow Sales Chat, text and instant messaging have become a primary means of communication across operators, guides and guests. As a follow-up to the w…
Feb 1, 2023Locked: needs Pro
ARIVAL WEBINAR: THE POWER OF CHAT Key findings from the recently released Arival Guide: The Power of Chat. Chat, text, and instant messaging have increasingly become a primary means of communication across operators, guides, and guests. Thi…
Oct 13, 2022Locked: needs Free membership
For the last one hundred years tour buses have provided the transport platform for tour operators offering urban and rural experiences. Within the next few years transport is evolving with the introduction of autonomous vehicles with no dri…
Oct 13, 2022Locked: needs Free membership
Chatbots and messaging are becoming commonplace in business-to-customer communication, especially with Gen-Z and millennial travelers. This session explores the role of chat in the customer journey, the opportunity for more efficient custom…
Oct 13, 2022Locked: needs Free membership
With hundreds of booking and ticketing systems, hundreds (or thousands) of distributors, any many, many more operators, technology connectivity for third-party distribution has never been more important. While much progress has been made ov…
Oct 13, 2022Locked: needs Free membership
The world’s biggest search engine has taken a big step into the Best Part of Travel with Google Things to do, an initiative that presents attraction and experience ticket prices and purchasing options directly in Google search results. This…
Oct 12, 2022Locked: needs Free membership
From lockdown to recovery to recession and uncertainty, from distribution and dynamic pricing to timed ticketing and channel management, visitor attractions and large tour operators have had plenty to contend with in 2022. This open town ha…
Oct 11, 2022Locked: needs Free membership
It’s been a much-debated and often misunderstood buzzword of the past few years: channel management. This workshop breaks down what it is, what it isn’t, how to evaluate whether your organization needs it, and how it should tie into your ov…
Oct 11, 2022Locked: needs Free membership
Tired of publishing content that can't compete with the big OTAs? This workshop walks through intelligent SEO tactics to help you develop content that drives bookings. We'll discuss the most recent changes to Google's algorithm, learn prove…
Oct 11, 2022Locked: needs Free membership
Tours and activities’ largest online travel agency has come back strong in 2022. We’ll sit down with Ben Drew to discuss the state of the industry, key post-pandemic traveler trends, the future of distribution, the OTA-operator relationship…
