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Latest from Arival

  • Video

    Everything Is Storytelling: Bringing Emotion and Connection to the entire Customer Journey

    Nov 5, 2020Locked: needs Free membership

    The "wow moment" is really the soul of the tour. It's the moment when a place comes alive; it could be a story or a shared experience, but it always involves emotion, surprise, and delight. Tours focused around wow moments are transformativ…

  • Video

    Entrepreneurship Panel: Tips, Tricks and Advice for New Businesses

    Nov 5, 2020Locked: needs Free membership

    When we start our businesses, it's rarely with a perfect roadmap. We learn while doing, and a lot of lessons are learned later than we'd like. Beginning and early-stage businesses have unique challenges, wearing so many hats you sometimes d…

  • Video

    The Guide in the Driver Seat: Building Creative, Unique Experiences

    Nov 5, 2020Locked: needs Free membership

    Unique tours are the new normal. A new segment of guests have moved beyond the cookie-cutter, and want something original and special. Join this panel discussion as representatives from Atlas Obscura and Travel Curious talk about developing…

  • Video

    The Future of Experiences: Empowering Guides and Engaging Guests

    Nov 5, 2020Locked: needs Free membership

    TripSchool is a training company focused on helping guides and operators create and lead phenomenal travel experiences, from storytelling to product development to guest experience. We'll start this Boot Camp day with a series of expert dis…

  • Video

    Profitability and Pricing, Walking the line of pricing structures

    Nov 5, 2020Locked: needs Free membership

    The challenge when pricing your tours is making sure that you are able to effectively sell to your guests and still cover your expenses. All too often, tour operators will only look at their local competitors in order to set their own prici…

  • Video

    Guest Experience is Everything: The Power of Creating "Wow" Moments

    Nov 5, 2020Locked: needs Free membership

    The "wow moment" is really the soul of the tour. It's the moment when a place comes alive; it could be a story or a shared experience, but it's always involves emotion, surprise, and delight. Tours focused around wow moments are transformat…

  • Video

    Roundtable: The Future of Food Tourism

    Nov 4, 2020Locked: needs Free membership

    During these unprecedented times, the future of Food + Beverage Tourism hangs in the balance and seemingly out of our control. As anxiety and questions swirl around what the post-pandemic recovery of the tourism and restaurant industries wi…

  • Video

    Multi-Day Tours

    Nov 3, 2020Locked: needs Free membership

    If you offer or want to offer multi-day tours, join this Buzz Session to discuss how multi-day tours are different than day tours, issues related to tour guides, and best practices for putting together multi-day tours.

  • Video

    Managing and Distributing Your Products in a Post-Covid World

    Nov 3, 2020Locked: needs Free membership

    Christian Watts starts off this Buzz Session with a brief presentation about the importance of high quality content. What makes content that sells? What are the best ways to distribute that content to the best mix of distributors for your p…

  • Video

    The Pre- and Post-Tour Customer Journey

    Nov 2, 2020Locked: needs Free membership

    Let's discuss creative tips, strategies and ideas for how to engage with our guests before and after the tour experience, setting better expectations beforehand and continuing the relationship afterwards, all to convert them into repeat cus…

  • Video

    Covid Christmas: How Operators Should Prepare

    Nov 2, 2020Locked: needs Free membership

    How should operators prepare to make the most out of this unique holiday season. Whether for the good or the bad, this Christmas season will undoubtedly be more memorable than others. As families are adjusting to the ideas of smaller gather…

  • Video

    The Tour (in a Box) Must Go On

    Oct 30, 2020Locked: needs Free membership

    Not to be stopped by a global pandemic, this food tour operator of 13 years has sold nearly $250,000 worth of food boxes since March, and she’s just getting started. We’ll discuss how she did it, and where she’s headed.

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