Oct 30, 2020Locked: needs Free membership
This roundtable explores new ideas that have arisen from data during this environment that have proved to be successful. Join us and share (and hear about) opportunities that you have been able to take advantage of that you likely would not…
Oct 29, 2020Locked: needs Free membership
From the Americas and Africa to Europe and the world, there is a large, diverse yet distinct segment of global travelers whose travel aspirations and ambitions have been changing and growing rapidly. This talk explores the evolution of this…
Oct 29, 2020Locked: needs Free membership
In times like these, every dollar matters. Even small changes in pricing strategy can have a big impact on your bottom line. This workshop explores the essential topics on pricing, including discounting, upselling and bundles, how often to …
Oct 26, 2020Locked: needs Free membership
This workshop delves into the methodology outlined in the morning’s Planning amid Uncertainty keynote. Join Casey as he walks through each step, helps you run your own self-assessment to hone in on your key challenge areas, and guides you t…
Oct 26, 2020Locked: needs Free membership
Keynote: Planning Amid Uncertainty Casey Clark, CEO, Cultivate Advisors Many in tours, activities and attractions face big questions: how to keep going, how and when to restart, how to plan with so many unknowns ahead. But planning – and bu…
Jun 5, 2020Locked: needs Free membership
Successful Pivots: How to Not Go Out of Business Times like these call for innovation and creativity. Every company that wants to stay in business has an opportunity to do that by thinking differently. Learn from the experiences of four ent…
May 29, 2020Locked: needs Free membership
Managing Your Insurance Program We’ll discuss approaches to risk management and insurance specific to tourism operators as we navigate the COVID-19 pandemic. What should you be doing now to scale things back and try to save money? What shou…
May 11, 2020Locked: needs Free membership
Many companies are making mistakes in processing tour feedback. This is directly impacting the reputation and referrals of tour operators and OTAs. In today’s event, we look at how to optimize your feedback loop and grow your business. Revi…
May 8, 2020Locked: needs Free membership
Online Experiences: How to design, build and sell them now and in the future Arival is bullish on online experiences, and we're not the only ones. Online experiences are not only a great way for tour operators to generate revenue and stay i…
Apr 22, 2020Locked: needs Free membership
Virtual Tours: Should You Do It? (and if so how)? Virtual Tours have become the latest COVID-19 fad. Is there really a business here? Is it worth the investment in time and money? Will consumers pay? How do you do it? Hear from four indus…
Apr 15, 2020Locked: needs Free membership
Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow The coronavirus quarantine may disrupt the day-to-day of our businesses now, but tour and activity operators must not let it disrupt their work to design the digital expe…
Mar 30, 2020Locked: needs Free membership
Our Greatest Assets - Managing Guides and Staff in Turbulent Times Monday, 30 March 2020, 11:00 EST & 17:00 CET Kelsey Tonner, Founder, Be a Better Guide Project and Online Tourism Academy In this open discussion on managing the people on t…
