Distribution
Wednesday, June 9 2021 | 10:40 AM EST
The Future of Multi-Day Distribution
The marketing and selling of multi-day tours have long been dominated by the traditional trade channels of wholesalers, inbound agencies, and travel agents. But this model is changing – and…
Monday, May 24 2021 | 10:00 AM SGT
OTAs, Tech & the Outlook for Tours & Attractions
Digital, distribution, and online platforms are ushering in dramatic change, from how travelers plan and book to how operators and distributors connect. The pandemic has only accelerated the need for…
Wednesday, May 5 2021 | 11:00 AM EST
Using Photos can be a great way to connect with your customers, and to grow your tour or attraction revenue!
Using Photos during your experience can be a great way to connect with your customers, its also a great way to grow your tour or attraction revenue!
Tuesday, May 4 2021 | 18:00 PM CET
Preparing for Summer: The View from GetYourGuide
This workshop walks through key insights for European operators: GetYourGuide will share key trends they are seeing in their marketplace and provide guidance for operators take to be as ready…
Tuesday, May 4 2021 | 18:00 PM CET
The Rise of Online: How the Pandemic Will Change the Way We Buy & Sell Tours & Activities
Long queues at a pier to buy a boat ride? Waiting in line to book something last minute? That’s in the past. Sweeping digitalization is changing everything from search to…
Tuesday, May 4 2021 | 16:50 PM CET
Rentals Rising: Grow Sales through the Holiday Home Rental Market
With hundreds, if not thousands, of reservation systems, OTAs and other distributors, and more coming on to the scene, more and more tech needs to connect to help tour, activity…
Tuesday, May 4 2021 | 15:30 PM CET
Advanced Functionality with FareHarbor
In this innovation lab, FareHarbor will showcase features that are designed to not only enhance the online experience but to make the lives of your teams and customers, easier. Features…
Wednesday, March 3 2021 | 22:43 PM EST
Curation for the Curious: Content & Usability Considerations for Self-Guided Experiences
Mobile app-based self-guided tours allow tour designers to enrich the experience with a range of content and features, from photos and videos to route selection, maps and more. But how…
Wednesday, March 3 2021 | 22:20 PM EST
Sound that Moves You: Audio Design for Self-Guided Experiences
Self-guided tours without great audio won’t end being all that… great. This session will delve into the essential do’s and don’ts of creating great audio content. What You’ll Learn: Best…
Wednesday, March 3 2021 | 22:15 PM EST
Grow Revenue & Lower Costs with Self-Guided Experiences
While many operators worry that self-guided tours will compete with their in-person offerings, self-guided options in fact create opportunities to upsell and reach more customers. This innovation Lab from Junket…
Wednesday, March 3 2021 | 22:00 PM EST
A Step-by-Step Guide to Building a Tour on a Self-Guided App
Wondering how a platform for creating self-guided experiences works? Join us and we’ll show you step-by-step how to build a great self-guided tour, we’ll cover key do's and don’ts, and…
Tuesday, March 2 2021 | 10:30 AM EST
Game Time: Cracking the Self-Guided Code
Self-guided tours offer several important benefits, such as flexibility, accessibility, and privacy for the traveler. However, many tours still fall short in two important ways: they lack immersive experiences, and…
Tuesday, March 2 2021 | 10:30 AM EST
Telling Engaging Stories On-Demand with Audio Tours
Learn what makes an audio tour engaging, and how to design and stream audio tours on-demand, in any language, to extend your reach to a wider audience, even as a…
Friday, November 6 2020 | 00:00 AM
Meet the Operator | Withlocals
Guides, come meet Withlocals. Check out their platform in advance and then come with ideas about what you'd like to see for an online platform that serves tour guides! Meet…
Friday, November 6 2020 | 00:00 AM
Entrepreneurship, Connecting Your Company and Community
Katika Experiences is a different kind of tour company; one that seeks to "organize and facilitate the interaction between people of all backgrounds" through both unique tours and events. Come…
Friday, November 6 2020 | 00:00 AM
Bringing out Your Best, Practical Strategies for Improving your Delivery on Tour
Every great tour guide has great stories. But delivering those stories in a compelling and engaging way can be difficult. In this session we will look at techniques that will…
Friday, November 6 2020 | 00:00 AM
A Continental Perspective, Selling & Creating Heritage Tours in Europe
Join Julia from Walking the Spirit Tours as she shares her experience creating Black history tours throughout Europe; she'll share her experience packaging itineraries and working with markets from wholesalers…
Thursday, November 5 2020 | 14:00 PM EST
Going Local
Grow your business with in-market partnerships and targeted local marketing.
Tuesday, November 3 2020 | 00:00 AM
What to Look for in Your Res-Tech
We all know that choosing the right Res-Tech system is one of the most crucial elements to your business -- It's what you and your team are using on a…
Tuesday, November 3 2020 | 00:00 AM
Converting Local Traffic in the Age of Covid
Since Covid - 19 does not yet have an expiration date, how do we adapt and overcome the challenges it brings to our industry? With a focus on appealing to…
Tuesday, November 3 2020 | 00:00 AM
Managing and Distributing Your Products in a Post-Covid World
Christian Watts starts off this Buzz Session with a brief presentation about the importance of high quality content. What makes content that sells? What are the best ways to distribute…
Monday, November 2 2020 | 15:00 PM EST
OTA Listing Optimization – A Merchandising Masterclass
This session is designed for operators that already work with OTAs. It will examine listing optimization strategies across leading platforms such as Viator, GetYourGuide, Musement and others, explore OTA strategies…
Monday, November 2 2020 | 00:00 AM
Direct Sales are More Important than Ever
Direct sales in these times are more important than ever. Those who own the transaction have more resilient business models. Every operator has a different channel mix. Let's learn from…
Thursday, October 29 2020 | 11:15 AM EDT
Make Your Viator Listing Excellent
Viator launched new quality standards for its product listings this past summer. In this workshop, key Viator team members review live listings and provide actionable feedback to help you improve…
Tuesday, August 25 2020 | 14:05 PM SGT
The Future of OTAs
What’s the role of online travel agencies and other resellers in the recovery, and what should your strategy be? Should you be working with more OTAs or fewer? We’ll explore…
Thursday, April 16 2020 | 17:00 PM CET
Roundtable: Reservations Tech in a Post-Covid World
Roundtable: Reservations Tech in a Post-Covid World Thursday, 16 April 2020, 11am EST, 17:00 CET, 18:00 Athens Presenters: Maria Aivalioti, COO, Travelotopos Hjalti Baldursson, CEO, Bokun Scott Zimmerman, CEO, Xola…
Wednesday, April 15 2020 | 09:00 AM EST
Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow
Beyond the Crisis: Designing Digital Experiences for Today & Tomorrow The coronavirus quarantine may disrupt the day-to-day of our businesses now, but tour and activity operators must not let it…
Wednesday, April 8 2020 | 11:00 AM EST
Workshop: Working with Online Travel Agencies
Workshop: Working with Online Travel Agencies in Tough Times (So It Works for You) Wednesday, 8 April 2020, 11:00 EST & 17:00 CET Presenters: Olan O'Sullivan, CEO, TrekkSoft Jessica Rebstock,…
Thursday, March 26 2020 | 17:00 PM CET
Workshop: Refresh Your Tech (Now’s the Time)
Workshop: Refresh Your Tech (Now’s the Time) Thursday, 26 March 2020, 12:00 EST & 17:00 CET Presenters: Christian Watts, Founder & CEO, Magpie; Todd Kersey, Founder & CEO, iOutdoor Times…
Wednesday, November 13 2019 | 10:00 AM
The Great Tech Debate: A Roundtable with Reservations
The rapid growth and adoption of reservation systems have made mission-critical tech accessible to even the smallest operators and brought much of our industry online. But just how different are…
Wednesday, October 30 2019 | 11:00 AM
Let’s Get Direct about Growth and Distribution
This operator roundtable delves into challenges and best practices around working with OTAs, managing distribution channels and building a direct and diversified sales strategy.
Tuesday, October 29 2019 | 11:00 AM
Hotels Want You – Marriott
Travelers may stay in rooms, but they seek experiences, and lodging providers can be a key point of sale for operators. In this talk, we’ll hear how the world’s biggest…
Tuesday, June 25 2019 | 13:00 PM
Roundtable: DMOs & the State of In-Destination in Asia
Destination marketing organizations (DMOs) play a pivotal role in driving tourism and advancing the interests of local tours, activities and attractions. This session assembles leaders from some of Asia’s most…
Tuesday, June 25 2019 | 11:00 AM
OTAs & Whats Next in Distribution
Distribution dynamics in tours, activities and attractions are rapidly changing. Online travel agencies (OTAs) are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of innovations.…
Wednesday, March 6 2019 | 13:00 PM
What Can We Create Together? The #MonkeyFirst Principle for DMOs & Operators
Destination marketing organizations (DMOs) play a central role in marketing Europe to the world’s travelers. But as our industry changes, so must we all. In this talk inspired by Google’s…
Monday, March 4 2019 | 13:00 PM
Using Tech to Go Direct and Improve Visitor Access
Sometimes there can be too much of a good thing. With surging visitor volumes and growth from OTAs and resellers, the Van Gogh Museum re-engineered their strategy – and their…
Monday, March 4 2019 | 13:00 PM
The Distribution Debate: Operators & OTAs
Distribution dynamics in Tours, Activities & Attractions are changing rapidly. OTAs are growing fast, raising lots of capital, acquiring reservation systems and driving all sorts of change. This poses many…
Thursday, September 27 2018 | 13:00 PM
Get to Know Your DMO
Do you work with your local destination marketing organization (DMO)? Are you getting everything you should from them? This talk takes you through the essentials every tour and activity operator…
Thursday, September 27 2018 | 13:00 PM
Ask Me Anything: Booking Experiences
The world's biggest accommodation site has set its sights on our sector. Douglas Quinby interviews Ram Papatla, VP of Experiences to discuss Booking.com's plans for the tours, activities, and attractions…
Wednesday, September 26 2018 | 13:00 PM
The Big Debate: Like a Local? Or with a Pro?
Leading tour operators and innovative startups debate the future of professional touring vs. traveling with locals and discuss what travelers really want.
Wednesday, September 26 2018 | 13:00 PM
Ask Me Anything: Airbnb
Travel's hottest accommodation company intends to redefine tours and activities. We go one on one with Airbnb's North America lead on their plans, and what it means for you.
Wednesday, September 26 2018 | 13:00 PM
Google Wants In
An interview with the CEO of Google's new venture into the Best Part of Travel - Touring Bird. What will Google bring to the table, and what does it mean…
Tuesday, September 25 2018 | 13:00 PM
Redefining Brands in an Online World
GetYourGuide is redefining the OTA-supplier dynamic with its new branded tour experiences. Hear what Project Incredible means for the future of tours and activities in an online world.
