Interviews

Sunday, March 3 2024 | 09:30 AM CET

Lunch and Learn with Johannes Reck – CEO GetYourGuide

We’ll sit down for an extended one-on-one interview and town hall with the CEO of one of the largest travel experiences companies in Europe. We’ll discuss the outlook for 2024,…

Thursday, January 25 2024 | 11:00 AM EST

Insider Pro Meetup: Operator Spotlight

Operator Spotlight: Peter Brown Join us at the next Insider Pro Meetup on Thursday, January 25, as we navigate through the remarkable career trajectory of Peter Brown, Director of Business…

Tuesday, October 11 2022 | 09:00 AM PDT*

A Fireside Chat with Ben Drew, President, Viator

Tours and activities’ largest online travel agency has come back strong in 2022. We’ll sit down with Ben Drew to discuss the state of the industry, key post-pandemic traveler trends,…

Ask Me Anything: KKDay

This Taipei-based OTA has raised more than $100 million and set its sights on regional domination on the online distribution of tours, activities, attractions and experiences, Part of that strategy…

Thursday, June 10 2021 | 00:00 AM EST

Ask Me Anything: Dan Christian, Chief Digital Officer, The Travel Corporation

As the head of digital for several leading multi-day brands, including Trafalgar, Contiki, Insight Vacations, Brendan Vacations, Uniworld and more, Dan Christian has unique insight on what lies ahead for…

Wednesday, June 9 2021 | 10:20 AM EST

Ask Me Anything: Bruce Poon Tip, Founder, G Adventures

In this candid interview with New York Times best-selling author, founder of one of the world’s largest adventure travel companies and self-proclaimed honey badger, we’ll discuss perseverance, resilience, entrepreneurship, the…

Monday, May 24 2021 | 10:00 AM SGT

Ask Me Anything: Zeina Dagher, CEO, Emaar Entertainment

This one-time intern rose to become the CEO of the leisure attractions division of one of the U.A.E.’s leading property development firms. Responsible for the strategy of some of the…

Tuesday, May 4 2021 | 15:50 PM CET

Ask Me Anything: TUI Musement

Under the auspices of one of Europe’s largest travel brands, TUI Musement has emerged as a serious contender in tours and activities distribution across the region, with still bigger plans…

Tuesday, May 4 2021 | 14:35 PM CET

Ask Me Anything: Grupo Julia

With multiple brands in tours, experiences, transportation and distribution, and operations spanning Europe and the Americas, Grupo Julia is one of the largest players in tours and activities. We sit…

Thursday, October 29 2020 | 00:00 AM

Ask Me Anything: GetYourGuide

The Berlin-based unicorn with a $600 million war chest hasn’t slowed down during the pandemic. The company has continued its push with its own branded experiences, while its CEO has…

Monday, October 26 2020 | 13:40 PM EDT

Ask Me Anything with Viator

After spinning off from TripAdvisor, our industry’s oldest OTA has rolled out new pricing and commission policies, new product quality standards, and more.  Join us for this candid interview with…

Tuesday, August 25 2020 | 10:05 AM SGT

The View from Klook: Ask Me Anything

Asia’s biggest OTA for tours and activities has a unique view into the state of the sector across the region, and also made some pivots during the pandemic to domestic…

Tuesday, August 25 2020 | 09:40 AM SGT

From the Frontlines: Ask Me Anything with James Thornton, CEO, Intrepid Group

One of the world’s largest operators of multi-day and day-tour brands was forced to process some 35,000 cancellations and suspend trips through September. In this candid interview, we’ll discuss how…

Wednesday, May 13 2020 | 11:00 AM EST

Deal or No Deal: Ask Me Anything with Groupon

Already one of the largest online sellers of tours, activities, and attractions, Groupon is going all-in on experiences and reinventing its business from primarily last-minute discounts to mobile retailer of…

Tuesday, April 7 2020 | 10:00 AM SGT

Ask Me Anything: Rod Cuthbert, Founder, Viator

Ask Me Anything: Rod Cuthbert, Founder, Viator Tuesday, 7 April 2020, 12:00 Sydney, 10:00 Singapore (Monday, 6 April at 10pm EST) Interviewer: Douglas Quinby, Co-founder & CEO, Arival The Melbourne,…

Thursday, April 2 2020 | 16:00 PM CET

Ask Me Anything: Tao Tao, Co-Founder and COO at GetYourGuide

Ask Me Anything: Tao Tao, Co-Founder and COO at GetYourGuide Thursday, 2 April 2020, 10am EST & 16:00 CET Interviewer: Douglas Quinby, CEO, Arival The Berlin-based unicorn with a $600…

Tuesday, March 24 2020 | 16:00 PM CET

Ask Me Anything: Ben Drew, President, Viator

Ask Me Anything: Ben Drew, President, Viator Tuesday, 24 March 2020, 11:00 EST & 16:00 CET Interviewer: Douglas Quinby, CEO, Arival Earlier this year TripAdvisor surprised the industry by announcing…

Tuesday, March 17 2020 | 16:00 PM CET

Ask Me Anything: Simone Gozzi, Founder & CEO, City Wonders

Since its founding in 2004, City Wonders has emerged as one of Europe’s leading tour operators, featuring tours of Europe’s most iconic cities and sites. Now the company is on…

Thursday, October 31 2019 | 10:00 AM

Ask Me Anything: Airbnb

Experiences, the once-fledgling tours and activities initiative of the online accommodation giant, is growing up fast. Airbnb now boasts more than 30,000 experiences around the world, a new multi-day tour…

Tuesday, October 29 2019 | 11:00 AM

Ask Me Anything: TripAdvisor

It’s one of our industry’s biggest online brands, the largest platform for traveler reviews and—for many operators—an important source of bookings. In this one-on-one interview, we (and you) ask the…

Tuesday, June 25 2019 | 11:00 AM

Ask Me Anything: Klook

An overview of the key trends and issues shaping The Best Part of Travel in Asia and what’s ahead for creators and sellers of tours, activities and attractions.

Wednesday, March 6 2019 | 13:00 PM

Dynamic Pricing: The Moulin Rouge Story

It’s been standard practice for airlines and hotels for decades. But for tours and attractions, dynamic pricing and yield management is still in its infancy. In this talk, the architect…

Monday, March 4 2019 | 13:00 PM

Ask Me Anything: GetYourGuide

From modest beginnings as a peer-to-peer platform, GetYourGuide has emerged as a leading European online travel agency (OTA) with global ambitions. And now with a few hundred million Euros in…

Thursday, September 27 2018 | 13:00 PM

The Big Interview with Alex Payne

The CEO of one of the few global touring brands reveals his vision for transforming the iconic tour into an experience for the future. Douglas Quinby interviews Alex Payne, CEO…

Thursday, September 27 2018 | 13:00 PM

Ask Me Anything: Booking Experiences

The world's biggest accommodation site has set its sights on our sector. Douglas Quinby interviews Ram Papatla, VP of Experiences to discuss Booking.com's plans for the tours, activities, and attractions…

Wednesday, September 26 2018 | 13:00 PM

Ask Me Anything: Airbnb

Travel's hottest accommodation company intends to redefine tours and activities. We go one on one with Airbnb's North America lead on their plans, and what it means for you.

Monday, September 24 2018 | 13:00 PM

Monday, September 24 2018 | 13:00 PM

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At Arival, we believe travel can make the world a better place. Our mission is to establish and inspire a diverse community of individuals and companies in the In-destination Industry by providing opportunities to gain insight, share knowledge and build connections. To make it possible for true collaboration, creativity, innovation, and idea exchange to thrive, we are committed to facilitating a welcoming and respectful community for all. This Conference Code of Conduct shares our community expectations and applies to all attendees, employees, exhibitors, speakers, sponsors, volunteers, and other participants at Arival- produced and sponsored events. We empower all participants in our community to actively engage in creating a friendly, inclusive and safe environment for all.

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We demonstrate a deep respect for human beings inside and outside our company and for the communities in which they live.
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