Oct 12, 2022Locked: needs Free membership
The region that had been a primary driver of tourism growth through the preceding decade has struggled the most during the pandemic – and its path to fully reopening remains far from certain. In this talk Klook's chief commercial officer Wi…
Oct 12, 2022Locked: needs Free membership
From dope Black murals, afrobeats, cheesesteaks and mom-and-pop shops, this social impact entrepreneur and self-described hood advocate delivers experiences that immerse visitors into the sights, sounds, tastes and community well known to l…
Oct 12, 2022Locked: needs Free membership
This is the story of how a digital marketing expert and donut aficionado took his sweet signature tour from a single successful city to 13 locations, including three overseas.
Oct 12, 2022Locked: needs Free membership
This one-time executive of Liberty Media and Alibaba currently serves on the board of directors for GetYourGuide, Fever, Atlas Obscura and Easol and runs the only investment fund dedicated to the experience economy – FMZ Ventures. In this c…
Oct 12, 2022Locked: needs Free membership
The world's largest minority group is people with a physical or intellectual disability, estimated by the World Health Organization to be 15% of the overall population. Accessible tourism practices ensure destinations, services and experien…
Oct 12, 2022Locked: needs Free membership
Revenue management may be standard practice in other parts of travel, but it’s still early days in tours and attractions, with less than 1% of attractions engaging in dynamic pricing. This extended workshop assembles pricing experts with re…
Oct 12, 2022Locked: needs Free membership
Entrepreneurs are creating innovative new experiences that blend technology and live interaction to create entirely new visitor experiences. Hear from immersive innovators on how visitor attractions should – and should not – think about how…
Oct 12, 2022Locked: needs Free membership
From lockdown to recovery to recession and uncertainty, from distribution and dynamic pricing to timed ticketing and channel management, visitor attractions and large tour operators have had plenty to contend with in 2022. This open town ha…
Oct 12, 2022Locked: needs Free membership
Innovation is easy to talk about but hard to do. How can we all create the next great attraction experience? This talk from the head of attractions at the Up at the O2 in London is all about “activitations.” Dan Hurst walks through their cr…
Oct 12, 2022Locked: needs Free membership
Business owners know referral and repeat (R&R) bookings are essential to a profitable business, yet many tour, activity and attraction operators don’t do marketing for R&R bookings. In knowing that “referred customers” and “customers who re…
Oct 12, 2022Locked: needs Free membership
Your business's growth—and profitability—depends more than you think on the stories you tell. In this first of a two-part session, Mitch and Akila will help you craft your brand story, product story, and the pitch you make to partners who a…
Oct 12, 2022Locked: needs Free membership
With hundreds of online travel agencies and digital distributors focused on travel experiences, the channel has only become more important – and more complex – for operators and attractions. This roundtable assembles leaders from four diver…
