Oct 12, 2022Locked: needs Free membership
The world's largest minority group is people with a physical or intellectual disability, estimated by the World Health Organization to be 15% of the overall population. Accessible tourism practices ensure destinations, services and experien…
Oct 12, 2022Locked: needs Free membership
Revenue management may be standard practice in other parts of travel, but it’s still early days in tours and attractions, with less than 1% of attractions engaging in dynamic pricing. This extended workshop assembles pricing experts with re…
Oct 12, 2022Locked: needs Free membership
Entrepreneurs are creating innovative new experiences that blend technology and live interaction to create entirely new visitor experiences. Hear from immersive innovators on how visitor attractions should – and should not – think about how…
Oct 12, 2022Locked: needs Free membership
From lockdown to recovery to recession and uncertainty, from distribution and dynamic pricing to timed ticketing and channel management, visitor attractions and large tour operators have had plenty to contend with in 2022. This open town ha…
Oct 12, 2022Locked: needs Free membership
Innovation is easy to talk about but hard to do. How can we all create the next great attraction experience? This talk from the head of attractions at the Up at the O2 in London is all about “activitations.” Dan Hurst walks through their cr…
Oct 12, 2022Locked: needs Free membership
Business owners know referral and repeat (R&R) bookings are essential to a profitable business, yet many tour, activity and attraction operators don’t do marketing for R&R bookings. In knowing that “referred customers” and “customers who re…
Oct 12, 2022Locked: needs Free membership
Your business's growth—and profitability—depends more than you think on the stories you tell. In this first of a two-part session, Mitch and Akila will help you craft your brand story, product story, and the pitch you make to partners who a…
Oct 12, 2022Locked: needs Free membership
With hundreds of online travel agencies and digital distributors focused on travel experiences, the channel has only become more important – and more complex – for operators and attractions. This roundtable assembles leaders from four diver…
Oct 12, 2022Locked: needs Free membership
There are hundreds of online travel agencies (OTAs) focused on tours and activities. Many focus on a particular segment, from attraction tickets and food to hiking, biking, surfing and more – much more. This talk from the co-founder of outd…
Oct 12, 2022Locked: needs Free membership
Travelers are returning and ready to experience, the last two-plus years have changed them profoundly. This session presents exclusive insights from a new, 12-country survey of travelers on all things tours, activities and attractions: what…
Oct 11, 2022Locked: needs Free membership
It’s been one of the most talked-about topics in tours, activities and attractions: Google’s major foray into experiences with Google Things to do. This talk and Q&A from the head of Google Travel will share key insights on our marketplace,…
Oct 11, 2022Locked: needs Free membership
When businesses prioritize diversity, equity, and inclusion, everybody wins. DEI initiatives have been shown to deliver positive financial outcomes for companies and better experiences for customers. In a tough hiring climate, it’s importan…
