
Beyond the Script: Telling Untold Stories on Tour
Designing tours to tell the untold, authentic stories: from Badass Women’s History to the Gayborhood with Rebecca Fisher, Founder of Beyond the Bell

Designing tours to tell the untold, authentic stories: from Badass Women’s History to the Gayborhood with Rebecca Fisher, Founder of Beyond the Bell

by Team Arival | 2024-03-03 09:30:00

Curated Planet won top prize at Arival’s inaugural forum for experiences innovation, which also featured Tourconnect, TourReview, TripAdmit & WeGoTrip
Segment: Events, Interviews, News, Technology

Departing President reflects on the challenges of leading Viator through Covid, the importance of vulnerability and the outlook for 2024 and beyond
Segment: Distribution, Interviews, News

How one operator has implemented service-level tiers for their tours to serve distinct customer segments: a preview of a featured Arival 360 | Berlin session

With the recent release of Viator Accelerate 2.0, operators weigh in on the pros and cons of the program, and how they’re changing their strategies to adapt to the rapid…
Segment: Distribution, Interviews, News, Tour & Activity Operators

Love and London Founder Jessica Dante shares top tips and insights on video content for tour, activity and attraction companies, in a preview of her featured Arival 360 | Berlin…

SPONSORED POST — How to rank higher on OTAs: a candid conversation with the founder of Spanish-language tours & activities OTA Guias.travel
Segment: Distribution, Interviews, Sponsored Content


by Team Arival | 2024-01-25 11:00:00
Segment: Interviews, Operator Business Tips

Innovating doesn’t have to mean coming up with ideas from scratch, there’s a lot to learn from other industries: a conversation with Claus Raasted, Director of The College of Extraordinary…

Why is it so hard for operators to beat OTAs on marketing? Do small operators even stand a chance? We delve into this topic with Nate Andrew from tour &…
Segment: Attractions, Interviews, Marketing, Tour & Activity Operators

GetYourGuide CEO Johannes Reck on the continued rise of experiences, AI in travel, and the top trending categories on the OTA as we move into 2024
Segment: Distribution, Consumer Trends, Interviews, News, Technology

Founder of Cork & Keg Tours discusses the culinary forum, what other operators can learn from the culinary sector, and the importance of leveraging relationships to grow your business at…

Asia’s revenge travel wave, operators aiming for more direct bookings, enduring staff shortages — a conversation with GlobalTix CEO Chee Chong Chan at Arival 360 | Orlando
Segment: Consumer Trends, Interviews, News, Technology, Tour & Activity Operators

The latest developments with AI in the experiences sector, and why it matters for operators. An interview with innovation expert Marc Mekki… and several of his AI friends at Arival…
Segment: Interviews, Technology, Tour & Activity Operators

AI is poised to change how travelers search online. What does this mean for SEO and how should you adapt your digital marketing strategy? We delved into this topic with…
Segment: Interviews, Marketing, Technology

The experiences that sell best on Viator, what’s different about Accelerate 2.0, and other “things that are hot” with Viator CCO Sarah Dines at Arival 360 | Orlando 2023
Segment: Distribution, Interviews, News

Ana Araque from Imagine Experiences shares the “secret sauce” of the growing immersive experiences trend in travel, and it’s not tied to tech

Klook’s CCO discusses shifts in experience booking behavior and how younger generations of travelers are driving a shift in travel discovery at Arival Activate | Bangkok 2023

As travelers increasingly prioritize experiences over things, who they are, what they do and why they do it is becoming more important than where and when. How can operators take…
Segment: Consumer Trends, Interviews, Marketing, News

Trip.com’s Ken Lau weighs in on how operators can prepare for the return of the outbound Chinese traveler to long-haul markets like the U.S. and Europe, at Arival Activate |…

Go City’s Baidi Li weighs in on hot topics like experience trends, experimenting with ChatGPT, and addressing overtourism at Arival Activate | Bangkok 2023

Owner and GM of Arigato Travel discusses the impact on operators and the changing traveler trends of the tourism rebound in Japan, and tips on content marketing to different age…
Segment: Consumer Trends, Interviews, News, Operator Stories

Klook’s general manager weighs in on how to optimize your listings, the importance of video content, and the types of experiences that perform best, at Arival Activate | Bangkok 2023
Segment: Distribution, Events, Interviews

How one Middle East-based operator has excelled in growing their direct bookings by leaning into influencer marketing, and is now expanding into Asia
Segment: Distribution, Interviews, Marketing, Operator Stories

Warner Bros. Entertainment’s head of business development on enhancing the customer experience, expanding to Japan, and the outlook for 2023 and beyond
Segment: Attractions, Interviews, Operations

DidaTravel’s Chief Strategy Officer discusses the outlook for China, the new Chinese traveler, and opportunities for the global tours and attractions market
Segment: Attractions, Consumer Trends, Interviews, News, Tour & Activity Operators

Peter Ulwahn and Douglas Quinby discuss European travelers, Post-Covid travel, and the tension between operators and OTAs
Segment: Attractions, Distribution, Interviews

by Team Arival | 2022-10-11 09:00:00
Segment: Attractions, Distribution, Interviews, Operations, Technology

Kelsey Tonner of Guest Focus recently spoke with Arival about mistakes many tour and activity operators make with their websites, and how to transform those pages into “irresistible tour description…
Segment: Interviews, Marketing, Operator Business Tips

Driven by domestic bookings, with international catching up, tours and activities sales through GetYourGuide are “double to triple” 2019 levels, Johannes Reck said
Segment: Interviews, News

by Team Arival | 2021-08-02 10:00:00
Segment: Distribution, Interviews, Research, Technology

This session will explore the changes afoot amid the rise of online travel agencies (OTAs) and what this means for tour and attraction operators across the region.
Segment: Interviews

Douglas Quinby shares exclusive Arival research on the outlook for tours, activities, and attractions and key trends shaping the sector’s revival post-pandemic.
Segment: Interviews

by Team Arival | 2021-06-10 00:00:00
Segment: Interviews, Research

by Team Arival | 2021-06-09 10:20:00
Segment: Interviews, Research

Zeina Dagher, CEO, Emaar Entertainment, shares how attractions have adapted to the downturn and where attraction development, distribution, and guest experience is headed in 2021 and beyond
Segment: Interviews

by Team Arival | 2021-05-24 10:00:00
Segment: Interviews, Research

by Team Arival | 2021-05-04 15:50:00
Segment: Interviews, Research

by Team Arival | 2021-05-04 14:35:00
Segment: Interviews, Research

by Team Arival | 2020-10-29 00:00:00
Segment: Interviews

by Team Arival | 2020-10-26 13:40:00
Segment: Interviews, Research

At last week’s Arival Virtual Summit Asia Pacific, we discussed transparency, sustainability, and preserving through adversity with the leader of one of the world’s largest tour operators.
Segment: Interviews, News

by Team Arival | 2020-08-25 09:40:00
Segment: Interviews, Research

by Team Arival | 2020-08-25 10:05:00
Segment: Interviews

by Team Arival | 2018-09-27 13:00:00
Segment: Distribution, Interviews

by Team Arival | 2018-09-27 13:00:00
Segment: Interviews, Research

by Team Arival | 2018-09-26 13:00:00
Segment: Distribution, Interviews, Research

by Team Arival | 2018-09-24 13:00:00
Segment: Interviews, Research