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Latest from Arival

  • Video

    Pricing in a Pandemic (and the Rebound)

    Oct 29, 2020Locked: needs Free membership

    In times like these, every dollar matters. Even small changes in pricing strategy can have a big impact on your bottom line. This workshop explores the essential topics on pricing, including discounting, upselling and bundles, how often to …

  • Video

    Earned Media and Word of Mouth Techniques to Earn Domestic Bookings

    Oct 26, 2020Locked: needs Free membership

    As the most trusted form of marketing media and the most likely to stimulate a customer to action, Earned Media (also described as Word-of-Mouth) will play a vital role in the recovery of tours, attractions and activities post Covid-19. In …

  • Video

    Improving the Feedback Loop of Tour Reviews

    May 11, 2020Locked: needs Free membership

    Many companies are making mistakes in processing tour feedback. This is directly impacting the reputation and referrals of tour operators and OTAs. In today’s event, we look at how to optimize your feedback loop and grow your business. Revi…

  • Video

    Online Experiences: How to design, build and sell them

    May 8, 2020Locked: needs Free membership

    Online Experiences: How to design, build and sell them now and in the future Arival is bullish on online experiences, and we're not the only ones. Online experiences are not only a great way for tour operators to generate revenue and stay i…

  • Video

    Google Marketing Ecosystem (and what you can do now for free)?

    Apr 14, 2020Locked: needs Free membership

    The Google Marketing Ecosystem (and what you can do now for free)?  Think of Google like a supermarket shelf. It’s the way tour, activity and attraction operators get discovered - and you're either on that shelf or you miss out. Now is the …

  • Video

    Workshop: Pricing & Marketing in a Downturn

    Mar 19, 2020Locked: needs Free membership

    Presenter: Lukas Hempel, Managing Director, bookingkit How do you price, market and push your products amid a global downturn in travel demand? When should you discount? What messaging and promotions should you use? This workshop walks thro…

  • Video

    The Science of Designing an Amazing Guest Experience

    Oct 30, 2019Locked: needs Free membership

    How do you begin to design a major new attraction in a destination that already has it all? In this talk, attractions industry veteran Jason Horkin walks us through the design-led approach they took to develop the Vessel and the Edge, and h…

  • Video

    Traveler Trends: What Your Customers Want

    Oct 30, 2019Locked: needs Free membership

    Arival returns with its in-depth look at U.S. travelers and what they want from tour, activity and attraction operators for 2020. Arival’s new research looks at everything from how travelers choose and book and what drives tour and activity…

  • Video

    Tools for Tomorrow's Operator

    Oct 30, 2019Locked: needs Free membership

    How travelers experience a tour, an attraction or activity and the ways in which operators can deliver those experiences are changing rapidly. In this first-time session at Arival, we feature new innovations that could change the way you do…

  • Video

    The View from Google

    Jun 26, 2019Locked: needs Free membership

    From search and shop to serving and booking, the global search giant has big plans for the in-destination industry. In this talk, Google’s head of travel partnerships for APAC gives the Google view on The Best Part of Travel, and what that …

  • Video

    Curating Local Culinary Experiences

    Jun 25, 2019Locked: needs Free membership

    “Local Experiences” are the latest buzzword, but what are they really? What does local authenticity really mean? And how do we infuse it into a traveler experience? Isn’t a tour or an activity a local experience? Here, Hong Kong-based culin…

  • Video

    A Different Kind of Culinary

    Mar 6, 2019Locked: needs Free membership

    Regardless of the traveler or the trip, it’s the one thing that matters most: food. Culinary, the combination of food and drink, is playing a larger role in the in-destination experience. Today’s travelers want something more for their cuis…

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