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Latest from Arival

  • Video

    The Power of Chat Webinar: How Operators Can Use Text & Instant Messaging to Improve Customer Service and Grow Sales

    Feb 1, 2023Locked: needs Pro

    ARIVAL WEBINAR: THE POWER OF CHAT Key findings from the recently released Arival Guide: The Power of Chat. Chat, text, and instant messaging have increasingly become a primary means of communication across operators, guides, and guests. Thi…

  • Article

    Top Chat and Messaging Providers for Tour and Activity Operators

    Jan 16, 2023

    How to decide if you need a chat and messaging platform, what type of chat will work best for you, and the top nine chat providers to consider.

  • Report

    Arival Guide: The Power of Chat

    Jan 4, 2023Locked: needs Free membership

    How Tour, Activity & Attraction Operators Can Use Text & Instant Messaging to Improve Customer Service and Increase Sales.

  • Video

    Immersive Reality and Innovative Product Design: How Emerging Tech and Immersive Innovation are Shaping the Future Guest Experience

    Oct 12, 2022Locked: needs Free membership

    Entrepreneurs are creating innovative new experiences that blend technology and live interaction to create entirely new visitor experiences. Hear from immersive innovators on how visitor attractions should – and should not – think about how…

  • Video

    Set Your Distribution Strategy

    Oct 11, 2022Locked: needs Free membership

    Distribution has never been more complex, nor has it ever been changing so quickly. This workshop takes a deep dive on all things distribution, including insights on the latest trends in travel distribution, to help you map a strategy acros…

  • Video

    Generating Bookings with SEO: What You've Been Doing Wrong

    Oct 11, 2022Locked: needs Free membership

    Tired of publishing content that can't compete with the big OTAs? This workshop walks through intelligent SEO tactics to help you develop content that drives bookings. We'll discuss the most recent changes to Google's algorithm, learn prove…

  • Article

    Where in the World: 30+ Regionally-Focused OTAs in Tours, Activities & Attractions

    Oct 3, 2022

    Dial in on distribution options with this list of online travel agencies focused on particular geographics for both customers and destinations

  • Article

    A Need for Niche: 50 Specialist OTAs in Tours, Activities & Attractions

    Sep 13, 2022

    More startups seek to fill gaps they say are left unmet by the big global platforms. Here’s a list of 50 online travel agencies that focus on a particular sub-segment within tours, activities and attractions.

  • Video

    Google Things to Do (and What It Means to You)

    May 9, 2022Locked: needs Free membership

    The world’s biggest search engine has taken a big step into the Best Part of Travel with Google Things to Do, a new initiative that presents attraction and experience ticket prices and purchasing options directly in Google search results. T…

  • Video

    The Great Google Debate

    Feb 2, 2022Locked: needs Pro

    Google is claiming its stake in the Best Part of Travel with its new Things To Do initiative. Is this good for operators, distributors, travelers? Or is it just good for Google? This session brings two of our industry's most outspoken minds…

  • Video

    Google Things to do - what it is, and what you should be doing about it right now

    Feb 2, 2022Locked: needs Pro

    Google's 2021 release of their Things to do product is a very exciting step for our industry, offering free direct traffic to Operators. Getting your listings set up, and optimizing those listings is confusing. The product is still in beta …

  • Video

    Get Your Tech Set: Best Practices from an Operator’s View

    Aug 5, 2021Locked: needs Free membership

    There are so many tools and choices to be made in what tech will really help to support and grow your business. This workshop from the head of operations from leading Japan food tour company Arigato Japan talks through the essential best pr…

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