Consumer Trends
Wednesday, October 1 2025 | 09:00 AM CET
This Is the Moment: Navigating Uncertainty, Shaping the Future of Travel Experiences
From economic headwinds and geopolitical shocks to disruptive technology and accelerating competition, the travel experiences sector is facing a period of profound volatility. Join Arival CEO Douglas Quinby for his…
Wednesday, October 1 2025 | 09:00 AM CET
Beyond Experiences: Competing in the Transformation Economy
First came commodities, then goods, then services — and now experiences. But as travelers seek more purpose and personal meaning, the next competitive frontier is emerging: the Transformation Economy. In…
Thursday, June 12 2025 | 11:00 AM EST
Insider Pro Meetup: An Uncertain Summer: What’s Going On & How to Respond
An Uncertain Summer: What’s Going On & How to Respond Thursday, 12 June 2025 In this special Arival Pro Meetup, hosted by Arival CEO Douglas Quinby, with Nathan Andrew (Managing…
Tuesday, February 18 2025 | 09:00 AM EST
Arival Webinar | The Profitable Operator
This webinar explores the common traits and best practices that set the most profitable operators apart. Profitability is the foundation of every successful business, yet many tour, activity, and attraction…
Wednesday, February 5 2025 | 09:00 AM EST
Arival Webinar | Unlocking 2025: Insights & Opportunities for Experiences
This session looks into the latest findings from Arival’s Global Operator Landscape Study (3rd Edition) and how key global regions, with a focus on Latin America, Europe, and Spain, performed…
Thursday, January 9 2025 | 11:00 AM EST
Insider Pro Meetup: 2025 Kickoff: The Travel Trends Outlook
2025 Kickoff: The Travel Trends Outlook THURSDAY 9 JANUARY 2025 Be the first to know what’s next in travel. Join us to kick off the new year in this session…
Thursday, December 12 2024 | 11:00 AM EST
Insider Pro Meetup: A YEAR IN REVIEW WITH EXPERIENCE THIS!
A YEAR IN REVIEW WITH EXPERIENCE THIS! It’s a podcast crossover! Join Arival Co-founder & CCO Bruce Rosard and his Experience This! travel show podcast co-hosts Lori Timony (Go City)…
Monday, November 25 2024 | 09:00 AM CET
The Viral Spy: How to Become TikTok Famous (or Not) with David Harry
A passion for storytelling, a knack for social media and limitless curiosity catapulted David Harry, also known as The London Spy, into the social media spotlight. With over 10 million…
Monday, November 25 2024 | 09:00 AM CET
The Future Unfiltered: Views from Tourism’s Top Leaders
From the economy to policy, from AI to overtourism, our industry faces incredible opportunity - and big challenges - ahead. Hear from the top minds in tourism as they openly…
Sunday, November 24 2024 | 14:00 PM CET
Welcome to the Best Part of Travel: This Is Your Arival
The opportunity for experience operators has never been greater. So too are the changes our industry faces. Join Arival CEO Douglas Quinby for his opening “state of the state” address…
Tuesday, October 1 2024 | 09:00 AM CET
Welcome to the Best Part of Travel: This Is Your Arival
The opportunity for experience operators has never been greater. So too are the changes our industry faces. Join Arival CEO Douglas Quinby for his opening “state of the state” address…
Tuesday, October 1 2024 | 09:00 AM CET
From Transactional to Transformational: Re-Imagining Experiences with Caroline Boone
More than ever travelers crave the unique, authentic and immersive. But how do we maintain the magic when everyone goes “off the beaten path?” How can we consistently deliver those…
Monday, June 24 2024 | 19:00 PM EDT
The Outlook for Experiences in Australia & New Zealand Webinar
On-Demand Session - Watch our webinar where we delve into the findings from our comprehensive survey of tour, activity, and attraction operators across Australia and New Zealand. A first of…
Thursday, June 6 2024 | 11:00 AM EST
Insider Pro Meetup: The Opportunity of Openness: Attracting the LGBTQ+ Traveler
The Opportunity of Openness: Attracting the LGBTQ+ Traveler LGBTQ+ Travelers represent a lucrative, growing segment of the market for tour, activity and attraction operators: these travelers are doing more experiences…
Tuesday, April 23 2024 | 09:00 AM EDT
US & Europe Traveler Trends Webinar: Insights for a Successful Summer
Gear up for the upcoming Summer season in the U.S. and Europe with a comprehensive exploration of the latest consumer trends for in-destination experiences (tours, activities and attractions). GetYourGuide Presentation…
Sunday, March 3 2024 | 09:30 AM CET
Lunch and Learn with Johannes Reck – CEO GetYourGuide
We’ll sit down for an extended one-on-one interview and town hall with the CEO of one of the largest travel experiences companies in Europe. We’ll discuss the outlook for 2024,…
Wednesday, October 11 2023 | 11:00 AM
What Visitors Want (and What They’ll Pay): Exclusive New Insights on the U.S. Attraction Traveler
Arival CEO Douglas Quinby shares exclusive new insights, in partnership with Go City, on the U.S. attractions traveler, what they want, how they discover and book, the role of attractions…
Wednesday, October 11 2023 | 09:00 AM
Why More than Where: Passion, Purpose & the Future of Experience Discovery
The typical traveler’s bucket list used to consist of places to go, countries to check off, passport stamps to collect. But a shift is afoot. For today’s rising generation of…
Wednesday, October 11 2023 | 09:00 AM
Tomorrow’s Experiences Traveler
Who are they? What do they want? How do they discover, search, choose and book? What are they looking for in experiences and the brands that provide them? This session…
Wednesday, June 14 2023 | 14:45 PM
Hot Pot, Hot Topics!
This roundtable assembles industry leaders of tours, activities and attractions from across Asia for their views on the state of our industry and the outlook for 2023 and beyond. This…
Tuesday, June 13 2023 | 09:00 AM
Experiences & the Outlook for Asia Pacific
Experiences have never been more central to travel and the revival of travel across Asia and around the world. Join Arival CEO Douglas Quinby as he presents new research on…
Monday, March 6 2023 | 17:15 PM
Making the Invisible Visible
There’s a lot more to tourism than warm weather and must-see sites. Invisible Cities tackles the toughest social challenges all cities face: homelessness. This not-profit tells the local stories most…
Thursday, December 1 2022 | 11:00 AM EST
Insider Pro Meetup: Research Roundup: Key Trends for 2023 by Douglas Quinby
Research Roundup: Key Trends for 2023 Recovery or recession? The big shift to small groups. The rise of TikTok. Mobile takes over. Last minute leads. Join Arival CEO Douglas Quinby…
Thursday, October 13 2022 | 09:30 AM PDT*
Sustainability and Stewardship—What They Really Mean and the Practices that Work!
Sustainability and outdoor stewardship remain highly important for many travelers coming out of the pandemic, but companies are still having a hard time navigating which practices are going to make…
Wednesday, October 12 2022 | 16:00 PM PDT*
The State of Play in Asia
The region that had been a primary driver of tourism growth through the preceding decade has struggled the most during the pandemic – and its path to fully reopening remains…
Wednesday, October 12 2022 | 16:00 PM PDT*
The Audacity to Go There: Tours in the Hood
From dope Black murals, afrobeats, cheesesteaks and mom-and-pop shops, this social impact entrepreneur and self-described hood advocate delivers experiences that immerse visitors into the sights, sounds, tastes and community well…
Wednesday, October 12 2022 | 16:00 PM PDT*
The Whole Donut
This is the story of how a digital marketing expert and donut aficionado took his sweet signature tour from a single successful city to 13 locations, including three overseas.
Wednesday, October 12 2022 | 11:30 AM PDT*
What is Accessible Travel
The world's largest minority group is people with a physical or intellectual disability, estimated by the World Health Organization to be 15% of the overall population. Accessible tourism practices ensure destinations,…
Wednesday, October 12 2022 | 09:00 AM PDT*
The Need for Niche: The Rise of Specialty Marketplaces
There are hundreds of online travel agencies (OTAs) focused on tours and activities. Many focus on a particular segment, from attraction tickets and food to hiking, biking, surfing and more…
Wednesday, October 12 2022 | 09:00 AM PDT*
Today’s Experiences Traveler: Exclusive Consumer Trends from Arival & Phocuswright
Travelers are returning and ready to experience, the last two-plus years have changed them profoundly. This session presents exclusive insights from a new, 12-country survey of travelers on all things…
Tuesday, October 11 2022 | 16:00 PM PDT*
An Introduction to the DEI Journey
When businesses prioritize diversity, equity, and inclusion, everybody wins. DEI initiatives have been shown to deliver positive financial outcomes for companies and better experiences for customers. In a tough hiring…
Tuesday, October 11 2022 | 16:00 PM PDT*
House of Eternal Return: Inside the Weird, Immersive World of Meow Wolf
What started as an unruly artists collective has emerged as a defining brand leader in the rapidly expanding world of immersive art experiences. This talk and intimate discussion with Meow…
Tuesday, October 11 2022 | 16:00 PM PDT*
The Future of Virtual is Inclusive
Some say virtual tours and experiences were just a flash in the pandemic pan. But for many, many millions of wannabe travelers – including elderly, disabled, underprivileged – the virtual…
Tuesday, October 11 2022 | 10:45 AM PDT*
Research Exclusive: The Global Attraction Visitor
Exclusive new research on the global attractions visitor from Arival & Phocuswright features insights from U.S., European, Latin American and Australia/New Zealand travelers on all things attractions: who they are,…
Thursday, February 24 2022 | 07:00 AM
Five Megatrends for Tours, Activities and Attractions
The most important themes in San Diego, spoken and unspoken? What's hot right now as we get closer to the all important Summer Season?
Tuesday, August 3 2021 | 20:00 PM SGT
What’s Ahead for Res Tech & Connectivity in APAC
There are more options for res tech and distribution for operators than ever before. And there are more changes afoot with two major regional OTAs offering competing reservation systems. This…
Tuesday, August 3 2021 | 07:30 AM SGT
Forum Welcome: Why Tech More Than Ever
The tours, activities and attractions sector in Asia Pacific has long trailed the U.S. and Europe in technology adoption, but things are changing, and faster than ever, and companies across…
Monday, May 24 2021 | 10:00 AM SGT
The Best Part of Travel: Arabia’s Arival
Our industry—tours, activities, attractions, events, experiences—is not just the third-largest part of travel; it’s why people travel in the first place. Douglas Quinby shares exclusive Arival research on the outlook…
Wednesday, May 5 2021 | 20:00 PM EST
Building, Buying, Branding: Paths to Growth in 2021 & Beyond
The past 15 months has dramatically changed our industry, creating new opportunities for growth, with big changes at Urban Adventures, Hornblower, and even an OTA acquiring tour operators. This session…
Wednesday, May 5 2021 | 14:00 PM CET
The State of Tours, Activities & Attractions
What’s the state of tours, activities, and attractions? How are operators faring across Europe and around the world? How are they preparing for the coming season and the resumption of…
Wednesday, May 5 2021 | 12:50 PM EST
Rentals Rising (U.S.): Tapping Vacation Rentals as a Sales Channel for Your Experiences
We’ve seen a big shift toward vacation rentals and Airbnbs over the past year, and it’s likely to continue as Covid-weary travelers seek out homes vs. hotels. In this session,…
Wednesday, May 5 2021 | 10:10 AM EST
The U.S. Outlook
U.S. travelers are starting to hit the road and take to the skies. What does the summer have in store? This talk from the research lead at U.S. Travel will…
Tuesday, May 4 2021 | 16:50 PM CET
The Great Outdoors: Adventure & Outdoor Experiences in 2021
Outdoor adventure and active experiences have been one of the few bright spots in tours and activities amid the pandemic. This short, data-driven talk walks through top trends in Europe’s…
Tuesday, May 4 2021 | 14:20 PM CET
The Outlook for European Travel
We all have the same questions: when will travel return, and what will it look like when it does? How are travelers planning their summer trips, where are they going,…
Wednesday, March 24 2021 | 19:15 PM EST
Content Mastery: Welcome
Content Mastery: Welcome This session provides an overview of the Arival Content MasterClass. We start with what you can expect and walk you through everything you need to know to…
Tuesday, March 2 2021 | 21:00 PM EST
Urban Renewal, One Self-Guided Tour at a Time
Self-guided tours can play a meaningful role as travel re-emerges from the pandemic's deep downturn, enabling operators to connect local residents and visitors to new stories, spots and shops. This…
Tuesday, March 2 2021 | 20:00 PM EST
An Introduction to the Self-Guided Tours & Experiences Marketplace
Arival CEO Douglas Quinby welcomes you to this special forum on self-guided experiences, provides an overview and outlook for the self-guided marketplace, the provider landscape, traveler expectations, and how to…
Tuesday, August 25 2020 | 14:05 PM SGT
The Future of OTAs
What’s the role of online travel agencies and other resellers in the recovery, and what should your strategy be? Should you be working with more OTAs or fewer? We’ll explore…
Tuesday, August 25 2020 | 13:40 PM SGT
The New Digital Imperative
The pandemic is creating a new digital urgency. It is already accelerating online booking as travelers do more advanced planning and booking, and operators are required to restrict capacity and…
Tuesday, August 25 2020 | 13:30 PM SGT
A Tours & Activities Tech Primer
It’s more imperative than ever for operators to get their tech in order. This short presentation and follow-up discussion with technology experts will provide an essential tech overview to help…
