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This session will explore the changes afoot amid the rise of online travel agencies (OTAs) and what this means for tour and attraction operators across the region.

Douglas Quinby shares exclusive Arival research on the outlook for tours, activities, and attractions and key trends shaping the sector’s revival post-pandemic.

Zeina Dagher, CEO, Emaar Entertainment, shares how attractions have adapted to the downturn and where attraction development, distribution, and guest experience is headed in 2021 and beyond

Peter Jamieson, the head of technology at Abu Dhabi’s DCT, looks at how the capital of the U.A.E is looking to reimagine the guest experience

The report from Business Insider says the company has raised another €80 million.

The CEO of the Berlin-based OTA says the company is stronger than ever while the competition retrenches.

This year has been tough on even the most iconic of attractions. Here’s how one of New York’s top attractions adapted to reopen in 2020.

At last week’s Arival Virtual Summit Asia Pacific, we discussed transparency, sustainability, and preserving through adversity with the leader of one of the world’s largest tour operators.

Klook is all in on local and domestic experiences for a long haul, says CCO Wilfred Fan

There’s not a lot of good news out there right now, and the founder and CEO of one of Europe’s top tour companies has some blunt advice for fellow operators…

Take a hint from the Big Apple’s famous attractions, Vessel and the soon-to-open Edge, to boost guest experience in your operation.

Research shows both convenience and notable attractions drive tour selection. Here’s why.

Sue Cooper, owner of Lazy Dog Adventures, shares her secret to success and happiness. (Psst … it starts with you.)

Learn how the global hotel chain is engaging operators for greater guest experience, and how your business can work with Marriott, too.

Co-founder of Devour Tours shares the ups and downs of building a successful business.

How your content can inspire travelers to book your experience.

Would these new tech tools help your business grow?

Invisible Cities hires tour guides affected by homelessness. Here, founder Zakia Moulaoui talks about the impact of giving someone “a first chance.”

A candid interview with TripAdvisor’s president of experiences and vacation rentals.

Tours without a story are a snooze. Here’s how stories can make your tours sing—and lead to more five-star reviews.

This candid interview will delve into how Airbnb is working with operators and next steps for the accommodation company.

Improv master Margaret Hicks shares how tour guides can build authenticity fast, and better understand group dynamics.

Watch the opening presentation at ARIVAL Orlando 2019, and understand in-destination’s potential for growth.

Here’s just a small taste of what happened at the only conference dedicated to creators and sellers of tours, activities, and attractions. These videos are a daily inside peek at…

We’ll dive in and pull no punches as we talk tech and what it means to you with the CEOs of four reservation system companies.

Amy Koren Roth sat down in our studio to share business ideas with the Arival community, tune in as she talks about being an ambassador for her destination.

Ingrid Edstrom shares with us the importance of your booking software integrating with your accounting software for accuracy and efficiency. Listen in!

Maurits Mannaert tells us about how to view your competition and work together for the betterment of the destination. Take a look!

Ana Araque explains how tour operators are waking up to the trend of creating experiences over tours.

Richard Troyer sits down in the Arival IdeaHub providing an entrepreneurial tip to other tour operators. He talks about his experience relying on other experts to help grow his operations…

Business relationships are an essential component to running a successful tour and Mandy Longo explains how this was the start to her operations in Orlando.

Miranda Peterson shares with our community how photos have had an impact on her business. Listen in as she describes how various photos help potential tour takers see themselves being…

Shannon McRae details how their experiences stand out and why guests choose their food tours again and again.

Meet tour owners, Alice and Torin Kexel from Ashville, NC. They share with the Arival Community about resourcing experts and what they look for when considering contractors.

Owner & CEO, Adam Schwartz gives the Arival Community tips on hiring and what has worked for them in finding the right employees to invest in.

Kelsey Tonner digs into what is learned while trying to scale an experience and during that journey the discovery of what travelers want and what works.

Meet, Daphne Tsevreni—she explains to fellow tour operators the value of different types of content to add value to your experience.

Take a listen as Alex Piccone and Linda Denbrock share about the growth of Secret Food Tours. They have grown from two cities to 54 locations in six years and…

Take a listen as Mike Simpson shares with the Arival Community one big mistake he sees other operators making.

Meet Stephen Joyce from Rezgo; he passes along valuable advice he received when starting up his business. Listen to how having a solid partnership agreement in place for all important…

Arival attendees share business ideas with the Arival community, tune in as Lauren Shannon shares a tip she has learned over the years that she calls, Rule of Thirds.

Arival attendees share business ideas with the Arival community, tune in as Kevin Durkee shares some of the best advice he received.

Meet Renee Rebell, she shares two helpful tips with fellow tour operators. Listen in, as she talks about leading with having fun and remembering this even in your business decisions.

Lauren McCabe Herpich shares sage advice about taking in information, and also realizing you, the tour operator has the best sense for what your clients and market demands.

Mina Okpi details out how one core value her team expresses during tours is empathy. Hear how this sincere gesture goes a long way when gathering travelers from varying levels…

Social Media tips and advice from Justin Buzzi—he discusses the importance of consistent posting and not forgetting to engage your location tags.

Stephanie Lawerence shares some exciting culinary tourism stats and encourages tour operators to “keep going” in creating diverse experiences in each destination.

Tune in as Jaden Cymbaluk explains the value in sharing your story and help guests get to know you through your online presence. He encourages tour operators to tell the…

Ruzwana Bashir sits down in the studio, sharing why technology is vital for tour operators to engage with there potential customers.

Arival wanted to know: What exactly is a tour? What is the definition of an experience?