The Multi-Day Tours & Experience Forum
Arival Accel Agenda
Wednesday, June 9 2021 | 10:00 AM EST
Innovation Lab: Tell your story with STQRY
Watch STQRY CPO, Glen Barnes demo the leading platform for interpretative content. In this video, Barnes will demonstrate how to make your content more accessible and gain a competitive edge…
Wednesday, June 9 2021 | 10:00 AM EST
Innovation Lab: Learn how Lemax enables DMCs and Tour Operators to create, sell, operate multi-day tours
With more than 100 customers globally and 20+ years in the market, Lemax is leading the innovation and changing the way Tour Operators and DMCs do their business.
Wednesday, June 9 2021 | 10:20 AM EST
Ask Me Anything: Bruce Poon Tip, Founder, G Adventures
In this candid interview with New York Times best-selling author, founder of one of the world’s largest adventure travel companies and self-proclaimed honey badger, we’ll discuss perseverance, resilience, entrepreneurship, the…
Wednesday, June 9 2021 | 10:40 AM EST
The Future of Multi-Day Distribution
The marketing and selling of multi-day tours have long been dominated by the traditional trade channels of wholesalers, inbound agencies, and travel agents. But this model is changing – and…
Wednesday, June 9 2021 | 11:00 AM EST
Multi-day Goes Digital: Designing the New Customer Experience
More and more multi-day operators are focusing on growing direct online bookings, but this is no easy task for tour operators selling complex, multi-component tours. In this talk, Intrepid Travel’s…
Wednesday, June 9 2021 | 11:00 AM EST
How to Choose Your Tech (and Not Spend a Million Bucks)
With all too many tour booking systems, online booking engines, itinerary builders, and quote development tools, multi-day tour operators – both inbound and outbound – face many tough questions when…
Wednesday, June 9 2021 | 11:20 AM EST
Hot Topics: Operators Weigh In
This panel discussion delves into all of the big challenges and key trends facing the multi-day sector. Expect a no-holds-barred discussion with innovative operators on the outlook for the market…
Wednesday, June 9 2021 | 11:45 AM EST
The Wow Factor: The Formula for Creating Moments that Guests Remember
You can’t change bad weather or unexpected traffic...but can you can balance the unpredictable with a few well-placed, impactful moments. In this session, you’ll learn to identify, amplify and manufacture…
Wednesday, June 9 2021 | 12:20 PM EST
Digital Marketing for Multi-Day Operators
If you want to grow direct bookings for your tour operation, digital marketing is essential. This workshop walks through the essentials of online performance marketing campaigns, covering search engine marketing…
Thursday, June 10 2021 | 00:00 AM EST
Ask Me Anything: Dan Christian, Chief Digital Officer, The Travel Corporation
As the head of digital for several leading multi-day brands, including Trafalgar, Contiki, Insight Vacations, Brendan Vacations, Uniworld and more, Dan Christian has unique insight on what lies ahead for…
Thursday, June 10 2021 | 10:00 AM EST
Putting Purpose First: Lessons Learned from Three Decades of Tour Operating
Cycling tour pioneer Lauren Hefferon shares her learnings since the founding of leading cycling tour company Ciclismo Classico more than 30 years ago. She shares her experience as the first…
Thursday, June 10 2021 | 10:30 AM EST
Reposite & Automating Supplier Bookings
Reposite is a new startup seeking to solve classic back-office problems for tour operators: efficiently managing bookings with their suppliers.
Thursday, June 10 2021 | 10:40 AM EST
How Operators Can Work with DMCs and Source Great Supply (and How DMCs Can Best Serve Operators)
For the outbound multi-day tour operator, finding the right in-market partners is mission-critical. This workshop delves into how multi-day operators can identify and work with the right DMCs (also known…
Thursday, June 10 2021 | 11:00 AM EST
Solving the Pain of Payments
Payments are one of the biggest challenges that every tour operator faces, both small and large, both custom or scheduled tours. This session will teach you how to minimize expensive…
Thursday, June 10 2021 | 11:00 AM EST
5 Minutes of Fame: TourAmigo & Tackling the Lack of Tech
TourAmigo hopes to help operators with new online software to automate their back office and connect to distributors.
Thursday, June 10 2021 | 11:15 AM EST
How to Respond to Custom Quote Requests
It’s one of the biggest unspoken weaknesses for operators offering custom tours: responding to quote requests. Every operator does it differently. But what do your customers really want? And what…
Thursday, June 10 2021 | 11:20 AM EST
SEO Essentials for Multi-Day Operators
A critical component of every tour operator’s digital presence is how they appear in organic search. But with the world of SEO and Google algorithms changing so rapidly, it can…
Thursday, June 10 2021 | 11:45 AM ESt
The Digital Journey: How Travelers Discover, Research & Book Multi-Day Experiences
Multi-day experiences are typically complex, big-ticket purchases that have long defied online buying. But that has been changing – and it’s poised to change only more. This short talk walks…
Monday, August 9 2021 | 10:00 AM EST
Innovation Lab: Streamline your online booking process with WeTravel
WeTravel provides a complete booking and payment solution for 3,000+ multi-day travel companies of all sizes. Watch a preview of what makes our clients love us: automated online booking directly…
Monday, August 9 2021 | 19:30 PM EST
The State of Multi-Day: Exclusive New Research from Arival
One of the fastest-growing pre-pandemic and among the hardest hit by the pandemic, multi-day tours will rise again, and travelers return with high demand for deep, experiential travel. In this…
