Spring into Summer
Arival Accel Agenda
Tuesday, May 4 2021 | 14:20 PM CET
The Outlook for European Travel
We all have the same questions: when will travel return, and what will it look like when it does? How are travelers planning their summer trips, where are they going,…
Tuesday, May 4 2021 | 14:35 PM CET
Ask Me Anything: Grupo Julia
With multiple brands in tours, experiences, transportation and distribution, and operations spanning Europe and the Americas, Grupo Julia is one of the largest players in tours and activities. We sit…
Tuesday, May 4 2021 | 15:30 PM CET
Automate Guest Photos and Videos Through Integrations presented by Fotaflo
We know all guests invest in your experience to leave with a memory, but do you struggle to easily provide all of your customers with photo and video memories of…
Tuesday, May 4 2021 | 15:30 PM CET
Advanced Functionality with FareHarbor
In this innovation lab, FareHarbor will showcase features that are designed to not only enhance the online experience but to make the lives of your teams and customers, easier. Features…
Tuesday, May 4 2021 | 15:50 PM CET
Ask Me Anything: TUI Musement
Under the auspices of one of Europe’s largest travel brands, TUI Musement has emerged as a serious contender in tours and activities distribution across the region, with still bigger plans…
Tuesday, May 4 2021 | 16:10 PM CET
The Great Tech Debate: Do Standards Matter?
With hundreds, if not thousands, of reservation systems, OTAs and other distributors, and more coming on to the scene, more and more tech needs to connect to help tour, activity…
Tuesday, May 4 2021 | 16:50 PM CET
Rentals Rising: Grow Sales through the Holiday Home Rental Market
With hundreds, if not thousands, of reservation systems, OTAs and other distributors, and more coming on to the scene, more and more tech needs to connect to help tour, activity…
Tuesday, May 4 2021 | 16:50 PM CET
The Great Outdoors: Adventure & Outdoor Experiences in 2021
Outdoor adventure and active experiences have been one of the few bright spots in tours and activities amid the pandemic. This short, data-driven talk walks through top trends in Europe’s…
Tuesday, May 4 2021 | 18:00 PM CET
Preparing for Summer: The View from GetYourGuide
This workshop walks through key insights for European operators: GetYourGuide will share key trends they are seeing in their marketplace and provide guidance for operators take to be as ready…
Tuesday, May 4 2021 | 18:00 PM CET
The Rise of Online: How the Pandemic Will Change the Way We Buy & Sell Tours & Activities
Long queues at a pier to buy a boat ride? Waiting in line to book something last minute? That’s in the past. Sweeping digitalization is changing everything from search to…
Wednesday, May 5 2021 | 10:00 AM EST
Recovery Trends: Engaging Locals
Acquiring guests from nearby will continue to play an important role this summer. In this workshop, Groupon shares the latest insights from its consumer intent research on who’s likely to…
Wednesday, May 5 2021 | 10:10 AM EST
The U.S. Outlook
U.S. travelers are starting to hit the road and take to the skies. What does the summer have in store? This talk from the research lead at U.S. Travel will…
Wednesday, May 5 2021 | 10:25 AM EST
Operator Takes: How Two Operators Are Approaching the Summer Season
Domestic travel has started to pick up across the U.S., but the rise is not being felt the same everywhere, and the outlook for many is far from certain. In…
Wednesday, May 5 2021 | 10:30 AM EST
Learn how TOMIS provides Digital Marketing & Customer Experience Software for Tour Operators
TOMIS grows tour operator businesses through innovative marketing software and unparalleled industry expertise. As your personal marketing assistant, TOMIS automates previously manual marketing processes, saves you valuable time to focus…
Wednesday, May 5 2021 | 11:00 AM EST
Using Photos can be a great way to connect with your customers, and to grow your tour or attraction revenue!
Using Photos during your experience can be a great way to connect with your customers, its also a great way to grow your tour or attraction revenue!
Wednesday, May 5 2021 | 11:50 AM EST
Google, Digital & the Pandemic (or How Tech Is Changing Everything)
Tours, activities and attractions have ridden a wave of digitization over the past year as the pandemic has fueled new traveler behaviors and forced changes on operators. In this session…
Wednesday, May 5 2021 | 12:50 PM EST
Rentals Rising (U.S.): Tapping Vacation Rentals as a Sales Channel for Your Experiences
We’ve seen a big shift toward vacation rentals and Airbnbs over the past year, and it’s likely to continue as Covid-weary travelers seek out homes vs. hotels. In this session,…
Wednesday, May 5 2021 | 14:00 PM CET
The State of Tours, Activities & Attractions
What’s the state of tours, activities, and attractions? How are operators faring across Europe and around the world? How are they preparing for the coming season and the resumption of…
Wednesday, May 5 2021 | 19:00 PM EST
How to know if your website is high performing
Your website is focused on doing one thing, turning site visitors into bookers. We will review how best to measure the conversion performance of your website. We will provide an…
Wednesday, May 5 2021 | 19:15 PM EST
Website Copy That Converts. How to Say the Right Things the Right Way to the Right People
The first impression of your brand comes from the words and images you use. Yet tourism brands often give too little attention to website copy, failing to make a strong…
Wednesday, May 5 2021 | 19:30 PM CET
The State of Operators in the U.S.
What’s the state of tours, activities and attractions in the U.S. and the outlook for the season ahead? How are they preparing for the coming season and the resumption of…
Wednesday, May 5 2021 | 19:30 PM EST
Advocate Marketing. Turn Your Customers into Influencers Who Drive More Business
What's better than your own marketing? Your target customers seeing their friend, at your business, being safe and having fun. This session will show you how to help your customers…
Wednesday, May 5 2021 | 20:00 PM EST
On-Demand Concierge Service and the Voice Assistant; A new way to market to the leisure traveler
See how virtual assistants and smart speakers are being utilized by lodging providers to safely provide on-premises services, including curated recommendations for guests of the best local tours and attractions,…
Wednesday, May 5 2021 | 20:00 PM EST
Advertising for an Uncertain Summer: How to Plan & Budget Your Campaigns
There may still be many unknowns about the upcoming season, but that shouldn’t stop you from planning, preparing and budgeting your marketing campaigns for the summer season. What you’ll learn:…
Wednesday, May 5 2021 | 20:00 PM EST
Getting Ready to Grow
With uncertain skies still ahead, when do you invest, when do you hire back? This workshop helps you set your strategy to get your tour or activity business in the…
Wednesday, May 5 2021 | 20:00 PM EST
Building, Buying, Branding: Paths to Growth in 2021 & Beyond
The past 15 months has dramatically changed our industry, creating new opportunities for growth, with big changes at Urban Adventures, Hornblower, and even an OTA acquiring tour operators. This session…
