Arival Accel
Agenda
Wednesday, May 5 2021 | 20:00 PM EST
Getting Ready to Grow
With uncertain skies still ahead, when do you invest, when do you hire back? This workshop helps you set your strategy to get your tour or activity business in the…
Wednesday, May 5 2021 | 20:00 PM EST
Building, Buying, Branding: Paths to Growth in 2021 & Beyond
The past 15 months has dramatically changed our industry, creating new opportunities for growth, with big changes at Urban Adventures, Hornblower, and even an OTA acquiring tour operators. This session…
Monday, May 17 2021 | 10:00 AM EST
Social Strategy for Direct Bookings
Revisiting the top social channels to drive direct bookings. Learn what's new about working with Facebook and Instagram (hint: the changes to Apple's iOS14.5 changes everything with the new App…
Monday, May 17 2021 | 10:00 AM EST
5 Ways to Improve Your Website Conversion Rate
We will go over 5 actionable ways you can improve your website's conversion rate. Topics will include what you need to do for the next Google update, optimizing the mobile…
Monday, May 17 2021 | 11:00 AM EST
5 Ways to Maximize Direct Bookings Through Google in 2021
Business resources may be limited after a year of uncertainty. Consumer demand appears as strong as it has been in years. Changes in search marketing are more rapid than ever.…
Monday, May 17 2021 | 19:30 PM EST
A Direct Discussion with Direct Marketers
We'll kick off the MasterClass with a panel of the three most experienced marketers in the tours, activities and attractions sector. What trends in Direct Booking marketing are they seeing?…
Monday, May 17 2021 | 20:00 PM EST
How do you know if your paid ad campaigns are converting clicks into bookings and at what acquisition cost
This class will take a deep dive into how to measure the ROI performance of your campaigns, how to calculate your return on ad spend and a secret weapon that…
Monday, May 17 2021 | 20:00 PM EST
Conversion Rate Optimization
Conversion rate optimization (CRO) is the practice of increasing the percentage of users who perform a desired action on a website. Desired actions can include purchasing a product, clicking 'add…
Monday, May 17 2021 | 21:00 PM EST
Earned Media through Photos and Social Channels
While earned media may seem like a complicated topic, in reality it’s quite simple. In this session, we’ll help you answer those questions to understand how you can be leveraging…
Monday, May 17 2021 | 21:00 PM EST
Revenue Expansion with Direct Booking Automation Tools
This unit highlights different automations that can drive more direct bookings. Instances of these concepts in ecommerce will be reviewed along with specific examples in use in the tours, activities…
Monday, May 17 2021 | 21:00 PM EST
Double Your Impact: Leveraging Influencers as Content Creators
Influencers are more than the sum of their followers. They are talented content creators who can amplify high-quality, evergreen content that can mobilize your target audience to act. And best…
Wednesday, June 9 2021 | 10:00 AM EST
Innovation Lab: Tell your story with STQRY
Watch STQRY CPO, Glen Barnes demo the leading platform for interpretative content. In this video, Barnes will demonstrate how to make your content more accessible and gain a competitive edge…
Wednesday, June 9 2021 | 10:00 AM EST
Innovation Lab: Learn how Lemax enables DMCs and Tour Operators to create, sell, operate multi-day tours
With more than 100 customers globally and 20+ years in the market, Lemax is leading the innovation and changing the way Tour Operators and DMCs do their business.
Wednesday, June 9 2021 | 10:20 AM EST
Ask Me Anything: Bruce Poon Tip, Founder, G Adventures
In this candid interview with New York Times best-selling author, founder of one of the world’s largest adventure travel companies and self-proclaimed honey badger, we’ll discuss perseverance, resilience, entrepreneurship, the…
Wednesday, June 9 2021 | 10:40 AM EST
The Future of Multi-Day Distribution
The marketing and selling of multi-day tours have long been dominated by the traditional trade channels of wholesalers, inbound agencies, and travel agents. But this model is changing – and…
Wednesday, June 9 2021 | 11:00 AM EST
Multi-day Goes Digital: Designing the New Customer Experience
More and more multi-day operators are focusing on growing direct online bookings, but this is no easy task for tour operators selling complex, multi-component tours. In this talk, Intrepid Travel’s…
Wednesday, June 9 2021 | 11:00 AM EST
How to Choose Your Tech (and Not Spend a Million Bucks)
With all too many tour booking systems, online booking engines, itinerary builders, and quote development tools, multi-day tour operators – both inbound and outbound – face many tough questions when…
Wednesday, June 9 2021 | 11:20 AM EST
Hot Topics: Operators Weigh In
This panel discussion delves into all of the big challenges and key trends facing the multi-day sector. Expect a no-holds-barred discussion with innovative operators on the outlook for the market…
Wednesday, June 9 2021 | 11:45 AM EST
The Wow Factor: The Formula for Creating Moments that Guests Remember
You can’t change bad weather or unexpected traffic...but can you can balance the unpredictable with a few well-placed, impactful moments. In this session, you’ll learn to identify, amplify and manufacture…
Wednesday, June 9 2021 | 12:20 PM EST
Digital Marketing for Multi-Day Operators
If you want to grow direct bookings for your tour operation, digital marketing is essential. This workshop walks through the essentials of online performance marketing campaigns, covering search engine marketing…
Thursday, June 10 2021 | 00:00 AM EST
Ask Me Anything: Dan Christian, Chief Digital Officer, The Travel Corporation
As the head of digital for several leading multi-day brands, including Trafalgar, Contiki, Insight Vacations, Brendan Vacations, Uniworld and more, Dan Christian has unique insight on what lies ahead for…
Thursday, June 10 2021 | 10:00 AM EST
Putting Purpose First: Lessons Learned from Three Decades of Tour Operating
Cycling tour pioneer Lauren Hefferon shares her learnings since the founding of leading cycling tour company Ciclismo Classico more than 30 years ago. She shares her experience as the first…
Thursday, June 10 2021 | 10:30 AM EST
Reposite & Automating Supplier Bookings
Reposite is a new startup seeking to solve classic back-office problems for tour operators: efficiently managing bookings with their suppliers.
Thursday, June 10 2021 | 10:40 AM EST
How Operators Can Work with DMCs and Source Great Supply (and How DMCs Can Best Serve Operators)
For the outbound multi-day tour operator, finding the right in-market partners is mission-critical. This workshop delves into how multi-day operators can identify and work with the right DMCs (also known…
Thursday, June 10 2021 | 11:00 AM EST
Solving the Pain of Payments
Payments are one of the biggest challenges that every tour operator faces, both small and large, both custom or scheduled tours. This session will teach you how to minimize expensive…
Thursday, June 10 2021 | 11:00 AM EST
5 Minutes of Fame: TourAmigo & Tackling the Lack of Tech
TourAmigo hopes to help operators with new online software to automate their back office and connect to distributors.
Thursday, June 10 2021 | 11:15 AM EST
How to Respond to Custom Quote Requests
It’s one of the biggest unspoken weaknesses for operators offering custom tours: responding to quote requests. Every operator does it differently. But what do your customers really want? And what…
Thursday, June 10 2021 | 11:20 AM EST
SEO Essentials for Multi-Day Operators
A critical component of every tour operator’s digital presence is how they appear in organic search. But with the world of SEO and Google algorithms changing so rapidly, it can…
Thursday, June 10 2021 | 11:45 AM ESt
The Digital Journey: How Travelers Discover, Research & Book Multi-Day Experiences
Multi-day experiences are typically complex, big-ticket purchases that have long defied online buying. But that has been changing – and it’s poised to change only more. This short talk walks…
Monday, August 2 2021 | 10:00 AM SGT
Ask Me Anything: KKDay
This Taipei-based OTA has raised more than $100 million and set its sights on regional domination on the online distribution of tours, activities, attractions and experiences, Part of that strategy…
Tuesday, August 3 2021 | 07:30 AM SGT
Forum Welcome: Why Tech More Than Ever
The tours, activities and attractions sector in Asia Pacific has long trailed the U.S. and Europe in technology adoption, but things are changing, and faster than ever, and companies across…
Tuesday, August 3 2021 | 09:45 AM SGT
Is Channel Distribution all about the OTAs?
When we think about distribution or channel management we would often think about the major OTAs, but in reality, this barely scratches the surface of the overall sales landscape. In…
Tuesday, August 3 2021 | 09:45 AM SGT
A SaaS Reservation Solution for Tours & Activities
Join more than 600 Asia Pacific suppliers in utilizing rezio's booking platform to digitalize your business and propel your growth in a post covid world through rezio's state-of-the-art technology to…
Tuesday, August 3 2021 | 10:00 AM SGT
The Operator View: Sydney Opera House
One of the world’s most iconic buildings and a leading visitor attraction in Australia, the Sydney Opera House has been tackling tough questions as it rethinks its tech and distribution.…
Tuesday, August 3 2021 | 10:00 AM SGT
Using affordable technology to solve operator pain points
By combining affordable technology with a global distribution network on a single platform, GlobalTix helps Attractions, Tours and Activities digitize and distribute tickets to over 2,000 global OTAs across the…
Tuesday, August 3 2021 | 10:00 AM SGT
How Reservation Technology can help in a Covid World
The landscape has shifted and your customers' habits have as well. Join us to learn how you can make best use of the tools available to you to improve the…
Tuesday, August 3 2021 | 10:10 AM SGT
Reach millions across APAC with just one connection!
Discover how BeMyGuest distributes products in real-time, optimized and translated into seven Asian languages, to the most well-established brands in Asia. Launched in 2012 and HQ’d in Singapore, Asian specialists…
Tuesday, August 3 2021 | 10:10 AM SGT
Take your tours and activities to the next level
Take your tours and activities to the next level - Join this innovation lab to be guided through the foundations of experience design and gamification. You'll get to see how…
Tuesday, August 3 2021 | 20:00 PM SGT
What’s Ahead for Res Tech & Connectivity in APAC
There are more options for res tech and distribution for operators than ever before. And there are more changes afoot with two major regional OTAs offering competing reservation systems. This…
Thursday, August 5 2021 | 10:00 AM SGT
Get Your Tech Set: Best Practices from an Operator’s View
There are so many tools and choices to be made in what tech will really help to support and grow your business. This workshop from the head of operations from…
Monday, August 9 2021 | 10:00 AM EST
Innovation Lab: Streamline your online booking process with WeTravel
WeTravel provides a complete booking and payment solution for 3,000+ multi-day travel companies of all sizes. Watch a preview of what makes our clients love us: automated online booking directly…
Monday, August 9 2021 | 19:30 PM EST
The State of Multi-Day: Exclusive New Research from Arival
One of the fastest-growing pre-pandemic and among the hardest hit by the pandemic, multi-day tours will rise again, and travelers return with high demand for deep, experiential travel. In this…
