
Online Booking Accelerates, OTAs Fastest Growing Channel
New report on market sizing and forecasting from Arival and Phocuswright highlights the need for operators to prioritize online sales channels
Segment: Distribution


New report on market sizing and forecasting from Arival and Phocuswright highlights the need for operators to prioritize online sales channels
Segment: Distribution

Plan ahead with updated market sizing and forecasting for the in-destination experiences industry by region, category and channel, with the latest research from Arival and Phocuswright
Segment: Attractions, Distribution, Tour & Activity Operators

Here are some of the key themes and trends to be explored, discussed, debated and shared at Arival 360 | Las Vegas
Segment: Events

Local, regional travel trends show positive signals for U.S.-based operators
Segment: Consumer Trends, News

Times like these call for innovation and creativity. Every company that wants to stay in business has an opportunity to do that by thinking differently.
Segment: Operator Business Tips

Arival is launching a free Operator Customer Survey to help you understand what your customers want.
Segment: Consumer Trends, News

I’ve always thought of travel as an exercise in a cultural location. Travel is the desire to discover your place in the world by contrasting it with a different culture.
Segment: Guest Articles

Travelers likely to spend less on tours, activities when they return
Segment: Operator Business Tips

In one of the most-visited cities in the world, Platinum Heritage demonstrates that responsible travel is worth it.

Heed this practical advice shared by members of the Arival community.
Segment: Operator Business Tips

Co-founder of Devour Tours shares the ups and downs of building a successful business.
Segment: Operator Stories

We recommend reading this deep dive into the personalization and commodification of food experiences.
Segment:

The peer-to-peer experiences company is no more. Here’s what happened.
Segment: Distribution

Invisible Cities hires tour guides affected by homelessness. Here, founder Zakia Moulaoui talks about the impact of giving someone “a first chance.”
Segment: Operator Business Tips

Sage wisdom from Washington, D.C.-based art operator, Adventures for Creative Tourists, who knows guides are key to great guest experience.
Segment: Job Resources

Here’s just a small taste of what happened at the only conference dedicated to creators and sellers of tours, activities, and attractions. These videos are a daily inside peek at…
Segment: News

How Blueboard is helping employees earn something better than an Amazon gift card.
Segment: Distribution

Cecilia Leung, founder of Hong Kong Foodie Tours, shares her secrets for curating memorable food tours.
Segment: Opinion, News, Operator Business Tips
How going viral transformed this kayak operator’s business, and how media-savvy founder Justin Buzzi keeps the exposure coming.
Segment: Marketing

Learn how GetYourGuide analyzed data to improve customer satisfaction and increase revenue for a Bali Instagram tour.
Segment: Distribution, Technology

How this African operator turned personal loss into a conservation mission.
Segment: Sustainability & Responsible Tourism

How should you grow your tour or activity? Laura Blackhall, founder and owner of Hello! Tours, shares her tactic for international expansion.
Segment: Operator Stories

It’s every small business owner’s worst nightmare, the natural disaster that threatens everything.
Segment: Attractions, Operator Stories

In this video, Adam Olalde of Xtreme Xperience recounts the struggles of launching a brand new business, from working out of the back of a restaurant to literally crashing the…
Segment: News

TripAdvisor will start offering what they call Sponsored Placements for tours and experiences at the top of some search results. The announcement, which was emailed to TripAdvisor operators Tuesday, is…
Segment: News, Operator Business Tips

The New Year means all too many predictions and “year in review” articles. We don’t want to add to the media fluff. But here are 12 trends we think every…
Segment: Attractions

No part of the travel industry is facing more challenges and change than tour operating. New technology, changes in what young travelers want from their trips, and the rise of…
Segment: Attractions

Change is never easy. For in-destination operators around the world, the need to innovate has never been greater. For Dan Rogoski, president of The Ride in New York City, that…
Segment: Operator Business Tips

Do you work with your local destination marketing organization (DMO)? If the answer to that question is no or ‘what is a DMO’, you are missing out on one of…
Segment: Marketing

2018 has been a wild year for the in-destination travel industry. We’ve seen mergers, new startups, and companies fold.
Segment: Consumer Trends, News

We hear it all the time: ‘supplier.’ It’s a long-standing travel industry vernacular for any owner of a travel product, be it an airline, a hotel, a tour bus or…
Segment: Opinion, News, Operator Business Tips

Making the hard choice and putting in the work is easier said than done. Every day we are faced with the prospect of cutting corners or taking the easy way…
Segment: Operator Stories

TripAdvisor CEO Stephen Kaufer at the Phocuswright conference walked back whether operators using Bokun would be given preferential treatment.
Segment: Technology