
In AI Mode, Operator Listings Rule (for Now)
In Google’s AI Mode Google business listings dominate and OTAs are hard to find, new analysis from Propellic and Arival finds
Segment: AI, Marketing, Research, Technology


In Google’s AI Mode Google business listings dominate and OTAs are hard to find, new analysis from Propellic and Arival finds
Segment: AI, Marketing, Research, Technology

Travelers today are prioritizing convenience and price above all else in choosing which tours and activities to book — so how do you stand out?

We put Google’s Director of Product, Emmanuel Marot, in the hot seat on AI to discuss how Gemini decides which experiences to recommend to travelers
Segment: Events, Marketing, News, Technology

How one operator has implemented service-level tiers for their tours to serve distinct customer segments: a preview of a featured Arival 360 | Berlin session

Arival’s latest consumer research, focused on the U.S. experiences traveler, finds travelers in 2023 are taking fewer trips, but doing more experiences, than in 2019
Segment: Attractions, Consumer Trends, News, Research, Tour & Activity Operators

Experience sector leaders weigh in on hot topics for tours, activities and attractions, from the economic outlook, to AI in experiences, to what’s trending and what’s next at Arival 360…

These are five topics we’re keeping top of mind heading into Arival 360 | Orlando as we come together to discuss their impact on the tours, activities and attractions sector…

Key strategies to maximize the benefits of working with online travel agencies, from Bookable Tourism’s Meredith Rangel
Segment: Distribution, Guest Articles, Operator Business Tips

Go City’s Baidi Li weighs in on hot topics like experience trends, experimenting with ChatGPT, and addressing overtourism at Arival Activate | Bangkok 2023

Recovery in Asia Pacific for travel’s third-largest sector – tours, activities and attractions – is now well underway, with consumers putting experiences first in their travel planning and spending
Segment: Attractions, News, Tour & Activity Operators

Industry insiders weigh in on what’s next for Airbnb Experiences and the impact to operators using the platform
Segment: Distribution, News, Tour & Activity Operators

The online travel agency updates their approach with specialized, exclusive offerings bookable only through them and aiming to appeal to traveler demand for unique experiences
Segment: Distribution, News

Arival Co-founder Bruce Rosard reviews his top travel trends for In-Destination Experiences: what’s changed in tours, activities and attractions since the beginning of 2022, and what to watch in 2023.
Segment: Attractions, News, Technology, Tour & Activity Operators

Which topics received the most engagement on arival.travel in 2022? Here are the most read-worthy articles of the year according to Arival readers.
Segment: Attractions, Distribution, Marketing, News, Technology, Tour & Activity Operators

Guided Tours Surpass Attractions in Travel’s First “Post-Covid” Year
Segment: Attractions, News, Tour & Activity Operators

The importance a traveler places on an activity is a major factor, while a generational shift means younger travelers are prioritizing experiences and planning further in advance.
Segment: Marketing

Over half of attractions’ online bookings, two in five tour and activity online bookings are now on mobile, according to latest Arival operator surveys
Segment: Attractions, Distribution, Tour & Activity Operators

The changes from GetYourGuide address faster changes to product listings and providing pricing through a booking system API.
Segment: Distribution, News

New report on market sizing and forecasting from Arival and Phocuswright highlights the need for operators to prioritize online sales channels
Segment: Distribution

Plan ahead with updated market sizing and forecasting for the in-destination experiences industry by region, category and channel, with the latest research from Arival and Phocuswright
Segment: Attractions, Distribution, Tour & Activity Operators

Kelsey Tonner of Guest Focus recently spoke with Arival about mistakes many tour and activity operators make with their websites, and how to transform those pages into “irresistible tour description…
Segment: Interviews, Marketing, Operator Business Tips

I’ve always thought of travel as an exercise in a cultural location. Travel is the desire to discover your place in the world by contrasting it with a different culture.
Segment: Guest Articles

Research shows both convenience and notable attractions drive tour selection. Here’s why.
Segment: Operator Business Tips

New Arival data shows U.S. travelers who book tours on mobile devices are of integral importance to operators. Here’s why.
Segment: Operator Business Tips

Learn how the global hotel chain is engaging operators for greater guest experience, and how your business can work with Marriott, too.
Segment: Distribution

Recent Arival research shows the reason why many tour takers book tickets through online travel agencies (OTAs) versus your website—and what to do about it.
Segment: Consumer Trends, News, Operator Business Tips

Arival dives into the data to understand why nearly half of U.S. travelers don’t take tours—and what you as an operator can do about it.
Segment: Consumer Trends, News, Operator Business Tips

Change is never easy. For in-destination operators around the world, the need to innovate has never been greater. For Dan Rogoski, president of The Ride in New York City, that…
Segment: Operator Business Tips

With Instagram and other social media outlets, customers are looking to share their lives and adventures, especially when they’re on vacation. But are you doing enough to make your business…
Segment: Marketing

In March of this year, the innovative online media company Quartz proclaimed that somebody should let Airbnb know that travelers don’t like booking tours and activities online. There is just…
Segment: Distribution

Like it or not, online travel agencies (OTAs) such as TripAdvisor, Expedia, GetYourGuide and many others are becoming a bigger part of sales for Tours, Activities & Attractions. The acquisition…
Segment: Technology